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Dell Freshers Walkin 21st to 23rd May 2014 in Delhi/NCR


Dell Freshers Walkin 21st to 23rd May 2014 in Delhi/NCR

Dell Walkin Drive For Fresher and Experienced Candidates as a Technical Support-Voice in Delhi/NCR from 21st to 23rd May 2014 | Dell Walkin Drive.


Job Details:


Company Name: Dell

Qualification: Any Graduate

Experience: 0 - 2 Years

Location: Delhi/NCR

Job Role: Technical Support-Voice

Walk-in Date: 21st to 23rd May 2014

Walk-in Time: 11:30 AM to 3:00 PM

Venue:

Dell International Services

Vipul Tech Square,

Opposite Central Park, Sector Road

Sector-43, Gurgaon - 122002

Haryana.

Contact person: Shweta Butola

Contact number: 9999965633

Job Description:


- Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.

- Diagnosis & resolving of the hardware problems and troubleshooting.

- Verifies warranty entitlement and determines appropriate action.

- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.

- Documents problems in the support solution database for diagnostics and solution implementation.

- Provides basic remote deployment, maintenance and consulting services.

Required Profile:


- Should be open to work in rotational / night shifts in a 24 by 7 environment.

- Should have excellent communication skills in English.

- Candidates possessing 0-24 months experience can apply.

- Minimum Graduates in any stream. (10+2+3).

- Candidates with Customer Service background interested in Tech support can also apply .


About Dell International Services India Private Limited:


Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.







 
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