Dell Walkin Drive For Fresher and Experienced Candidates as a Technical Support-Voice in Delhi/NCR from 21st to 23rd May 2014 | Dell Walkin Drive.
Company Name: Dell
Qualification: Any Graduate
Experience: 0 - 2 Years
Job Role: Technical Support-Voice
Walk-in Date: 21st to 23rd May 2014
Walk-in Time: 11:30 AM to 3:00 PM
Dell International Services
Vipul Tech Square,
Opposite Central Park, Sector Road
Sector-43, Gurgaon - 122002
Contact person: Shweta Butola
Contact number: 9999965633
- Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
- Diagnosis & resolving of the hardware problems and troubleshooting.
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation.
- Provides basic remote deployment, maintenance and consulting services.
- Should be open to work in rotational / night shifts in a 24 by 7 environment.
- Should have excellent communication skills in English.
- Candidates possessing 0-24 months experience can apply.
- Minimum Graduates in any stream. (10+2+3).
- Candidates with Customer Service background interested in Tech support can also apply .