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Dell Freshers Walkin on 11 June 2014 in Delhi/NCR

Dell Freshers Walkin on 11 June 2014 in Delhi/NCR

Dell International Services India Private Limited Walkin Drive For Fresher and Experienced BE, B.Tech, B.Sc, BCA, B.Com, BA, BBA, BBM, BHM Candidates as a US Voice Technical Support in Delhi/NCR on 11 June 2014 | Dell International Services India Private Limited Walkin Drive.

Job Details:

Company Name: Dell International Services India Private Limited

Qualification: Any Graduate

Experience: 0 - 5 Years

Location: Delhi/NCR

Job Role: US Voice Technical Support

Walkin Date: 11 June 2014

Walkin Time: 11:00 AM to 3:00 PM


Dell International Services

Vipul Tech Square, Opposite Central Park, Sector Road

Sector-43, Gurgaon - 122002


Contact person: Shweta Butola

Contact number: 9999965633

Job Description:

- Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products

- Diagnosis & resolving of the hardware problems and troubleshooting..

- Verifies warranty entitlement and determines appropriate action.

- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.

- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services

Candidate Requirements:

- Should be open to work in rotational / night shifts in a 24 by 7 environment.

- Should have excellent communication skills in English.

- Graduate Freshers can apply.

Educational Qualification:

- Minimum Graduates in any stream. (10+2+3)

- Any Undergraduates with at least 12 months of international call center /18 months of domestic call center / 24 months of any other work experience.

Documents to Carry:

updated copy of resume and a recent colored passport sized photograph.

About Dell:

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.