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Microland Freshers Recruitment for "Technical Support Associate" for any graduates - January 2015

Microland Recruiting 2015 freshers for "Technical Support Associate" position. All types of graduates are eligible for this position. Microland hiring freshers in Bangalore location. Intrested and Eligible candidates can apply through below link before it expires.

Company Name Microland
Qualification Any Degree
Experience Freshers
Job Role Technical Support Associate
Job Location Bangalore
Last Date ASAP
Salary Best In Industry
Industry IT/Software

Desired Profile:
  • Candidates should possess 10 + 2 / Graduate BSC/BCA pursuing graduation
  • Basic Computer Knowledge on Hardware and Networking
  • Candidates should have good hands on of 15 WPM (Words per minute) Typing Speed with Accuracy of 80%
  • Good Communication Skills and Analytical skills
  • Should be flexible to Work in Shifts
  • Applicants should be in Age Group from 21 to 35

Job Description:
  • Answering calls  ( Phone , Emails)
  • Handling customer query & Troubleshooting issues
  • Documenting Cases in ticketing tool
  • Meet SLA / KRA Adhere to Schedules
  • Process Adherence and should Follow escalation process
  • Company Policy Adherence ( Compliance & Statutory Requirement)
Apply Mode: Online

Intrested and Eligible candidates can apply through below link before the link expires.

Click Here to apply and for more details.

About Company:

Microland is an IT infrastructure services provider which offers services within infrastructure management, end user services, cloud computing, virtualization, collaboration and mobility. Microland is headquartered in Bangalore, India and has offices in several locations in India, North America and Europe. Microland was started by Pradeep Kar in August 1989. The company has over 2300 employees and it has worked with clients from business areas including manufacturing, chemicals, aviation, banking and finance, mortgage, health care, software, consumer level products, semi-conductors, retail chains and business process outsourcing.