HCL Walk-In Recruitment For Freshers on 9th February 2015 - Chennai. Walk-Ins For Freshers At Chennai In February 2015. Openings For Freshers at HCL as Associate and Sr.Associate. Graduate Freshers Jobs 2015.
|Experience||0 - 2 Years|
|Job Role||Associate/Senior Associat|
|Salary||Best In The Market|
- Provides Technical Assistance and resolve the end customer issues as per defined SLA.
- Able to work independently and efficiently to meet SLA
- Able to promptly answer support related email, phone calls and other electronic communications and meet the quality
- Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process
- Improving skill level through Self development / nominating training programs
- Meet the defined Quality Scores. Innovation & Process Improvement
- The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
- To consistently meet or exceed CSAT parameters as defined for the process.
Required Candidates Profile
- Freshers or Minimum 1 year experience in any BPO. Preferably work experience in WFM.
- Qualification : Any Graduate
- Good Communication Both Verbal and Written skills
- Candidate with good Analytical & Logical Thinking
HCL Walk-In Details:Walk-In Date: 9th Feb 2015
Interview Timing: 10 AM to 3 PM
Interview Venue:HCL BServ Office
Chennai 2 ( Near Casino Theatre)