Subscribe Jobs Via E-Mail


Amazon Walk-In Recruitment For Freshers From 9th to 14th Feb 2015.

Amazon Walk-In Drive 2015
Amazon Walk-In Recruitment For Freshers From 9th to 14th Feb 2015. Openings For Freshers At March 2015. Freshers Openings At Amazon. Walkins For Freshers At Hyderabad In March 2015. Amazon Freshers Openings 2015.

Company Name Amazon
Qualification Any Graduate/Post Graduate
Experience Freshers/Experienced
Job Location Hyderabad
Job Role Customer Service Associate
Salary Rs.2,00,000 - 2,75,000
Industry Internet/Ecommerce

Job Description:

We invite Freshers and Experienced professionals with excellent communication skills (written and verbal)


  1. Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply. 
  2. A successful Associate should possess the following skills:

Communication Skills: 

  1. Excellent communications skills (Written and verbal) 
  2. Ability to communicate correctly and clearly with all customers 
  3. Excellent documentation skills 
  4. Good comprehension skills-- ability to clearly understand and state the issues customers present 
  5. Ability to concentrate follow customer issue without distraction to resolution 
  6. Good composition skills-- ability to compose a grammatically correct, concise, and accurate written response 
  7. Work successfully in a team environment as well as independently 

Computer knowledge/ Skills:

  1. Ability to use a desktop computer system 
  2. Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer 
  3. Excellent typing skills 
  4. Demonstrable understanding of the Internet, website, and competitor websites 
  5. Demonstrates an ability to successfully navigate websites 
  6. Demonstrates a proficient knowledge of email applications 
  7. Demonstrates an ability to learn in various media 
  8. Ability to successfully adapt to changes in their environment 

Customer Focus:

  1. Excellent customer service skills, including maintaining focus on the customer issue amidst a bustling, fast-paced environment 
  2. Ability to empathize with and prioritize customer needs 
  3. Demonstrable interpersonal skills with a diverse customer base 
  4. Demonstrable conflict resolution, negotiating, and de-escalation skills 
  5. Demonstrate ownership to resolve challenging customer issues, escalating when necessary 
  6. Ability to determine customer needs and provide appropriate solutions 
  7. Maintain regular and reliable attendance, including daily schedule as assigned 
  8. Flexible with working schedule; may be expected to work weekends, holidays and events 
  9. Ability to work overtime as dictated by business need; as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season 

Problem Solving Skills:

  1. Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned 
  2. Ability to approach problems logically & rationally 
  3. Action oriented and self disciplined 
  4. Organized and detail oriented 
  5. Ability to quickly & effectively prioritize work time in various departments to meet business need 
  6. Ability to maintain composure in highly escalated situations 
  7. Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service 

Amazon Walk-In Details:

Walk-In Date: 9th March 2015

Interview Time: 10 am To 3 pm

Interview Venue:

Building No: 9, 10th Floor, 
Raheja Mind Space, 
Hyderabad 500081

Related Freshers Jobs: