Convergys Hiring Freshers as "Technical Support Associates" position across India. Convergys recruitment drive 2015 for 2013/2014 and 2015 pass outs of BE,BTech freshers Graduates. Convergys recruiting freshers 2015 for "Technical Support Associates" position. Technical Support Associates jobs for freshers in Convergys.
About Convergys Company:
Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Customer management products include agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provides convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers. They have approximately 125,000 employees across 31 countries.
www.123freshersjobs.com is the best freshers jobs site in India. Get latest free Job alerts by registering your email id.
Position:Technical Support Associates
Job Description And Responsibilities of Technical Support Associates:
- Provide basic technical support to client customers while working under direct supervision and following standard procedures and written instructions to accomplish assigned tasks.
- Assist external/internal users of the client's technical products or services by answering questions and solving problems involved in their use. Typically supports IT hardware and software products.
- Support is primarily related to external clients.
- Respond to customer inquiries by referring them to published materials; secondary sources; or more senior staff; if applicable.
- Must be high-energy, detail-oriented and proactive with the ability to function under pressure in an independent environment.
- Must provide the necessary skills to have a high degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities.
- Strong communication skills -- both verbal and written – with strong relationship, collaborative skills and organizational skills.
- Ability to work as a member of matrix based diverse and geographically distributed project team.
- BE/ B. Tech. (Computer Science, Information Systems and Electronics and Communication, Electronics and Telecom, Electronics and Instrumentation) and MCA 2013/2014 and 2015 pass outs.
- Minimum 60% marks in 10th and 12th Std.
- Freshers from 2013/2014 and 2015 Batch
Locations of work:
Click here to apply for 2015 freshers jobs
Convergys Freshers Salary:
How To Apply:
Click Here to apply for job