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Convergys recruitment drive 2015 for Technical Support Associates from 2013/2014 and 2015 Batch


Convergys Hiring Freshers as "Technical Support Associates"



Convergys Hiring Freshers as "Technical Support Associates" position across India. Convergys recruitment drive 2015 for 2013/2014 and 2015 pass outs of BE,BTech freshers Graduates. Convergys recruiting freshers 2015 for "Technical Support Associates" position. Technical Support Associates jobs for freshers in Convergys

About Convergys Company:


Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Customer management products include agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provides convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers. They have approximately 125,000 employees across 31 countries.

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Position:

Technical Support Associates


Job Description And Responsibilities of Technical Support Associates:



  • Provide basic technical support to client customers while working under direct supervision and following standard procedures and written instructions to accomplish assigned tasks. 
  • Assist external/internal users of the client's technical products or services by answering questions and solving problems involved in their use. Typically supports IT hardware and software products. 
  • Support is primarily related to external clients. 
  • Respond to customer inquiries by referring them to published materials; secondary sources; or more senior staff; if applicable. 

Skills/ Abilities:


  • Must be high-energy, detail-oriented and proactive with the ability to function under pressure in an independent environment. 
  • Must provide the necessary skills to have a high degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities. 
  • Strong communication skills -- both verbal and written – with strong relationship, collaborative skills and organizational skills. 
  • Ability to work as a member of matrix based diverse and geographically distributed project team. 

Eligibility:


  • BE/ B. Tech. (Computer Science, Information Systems and Electronics and Communication, Electronics and Telecom, Electronics and Instrumentation) and MCA 2013/2014 and 2015 pass outs. 
  • Minimum 60% marks in 10th and 12th Std. 
  • Freshers from 2013/2014 and 2015 Batch 

Locations of work:


Across India


Click here to apply for 2015 freshers jobs


Convergys Freshers Salary:


4.3 Lakhs Per Annum


How To Apply:


Interested candidates can apply on the below link

Click Here to apply for job












 
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