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IBM Recruitment Drive for Freshers for "Technical Operations Analyst" Position


IBM Hiring freshers for Technical Operations Analyst
IBM freshers recruitment drive 2015 from 2014 and 2015 pass outs of freshers Graduates B.Tech/B.E. IBM Corporation recruiting freshers as "Technical Operations Analyst". IBM Corporation freshers vacancies 2015. Software jobs for freshers 2015. Interested and Eligible Candidates can apply through the below link before it expires.

About IBM:


IBM is an American multinational technology and consulting corporation, with headquarters in Armonk, New York, United States. IBM manufactures and markets computer hardware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company was founded in 1911 as the Computing Tabulating Recording Company (CTR) through a merger of three companies: the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.

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Name of the Post: 


Technical Operations Analyst


Support Engineer Job Roles and Responsibilities:



  • You will be involved in solving technical query & Trouble shooting.
  • Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.
  • Perform initial problem determination (Level 1) in support of contracted cope of services with related hardware, software and services support as specified in the contract schedule.
  • You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document
  • Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU
  • Assist in End to End Problem, Change and Incident Management

Desired Profile:


  • Should have proven knowledge of Computer systems and functions. e.g. Laptop, Desktop & Printers.
  • Should possess proven knowledge of mobile devices like Blackberry, I Phone, other smart phones etc
  • Should have proven knowledge of operating systems like Windows XP, d) Windows 7 and Windows.
  • Proven communication Skills to be able to effectively communicate with customers over Phone / email
  • Knowledge on Mail clients like Lotus and MS Outlook

Click Here ---- Freshers Placement papers 2015


IBM Freshers Recruitment Process:


  • Aptitude Test
  • Technical Interview 
  • Final Round

Locations of work:


Noida

Click here for more  2015 freshers jobs


IBM Salary for Freshers :


Best In Industry


How To Apply IBM Jobs:

Interested candidates can apply on the below link

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Click Here to Register -- Apply Here













 
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