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Accenture Offcampus Drive For BE,B.Tech,BCA,B.Sc Freshers In June 2015.

Accenture Fresher Recruitment Drive 2015-2016 - Gurgaon
Accenture Offcampus Drive For BE,B.Tech,BCA,B.Sc Freshers In June 2015. BE,B.Tech,B.Sc,BCA Freshers Jobs 2015-2016. Accenture Job Openings In India For Freshers. Fresher Job Openings In India. Accenture Career Opportunities In India For Freshers. 
You Can Also Check: Accenture Placement Papers

Company NameAccenture
Job LocationGurgaon
Job RoleOS - Service Desk Agent
SalaryBest In The Market

Job Description: 

  • Provide excellent chat and email support to resolve user problems with their Google accounts 
  • Quickly identify and escalate user reported issues to the team lead and cross functional partners, ensuring swift resolution of bugs or emerging problems. 
  • Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement 
  • Follow strict guidelines and procedures 
  • Ability to follow the direction of management and receive coaching and provide customer feedback Ability and willingness to quickly complete large volumes of work with high quality 
  • Extreme low tolerance for errors 
  • All other tasks as assigned 
  • At least 6 months to 2 years’ experience in a customer service role on Email/Chat channels 
  • Risk Management and Fraud Investigations background an advantage 
  • Demonstrated capacity for critical thinking, analysis and troubleshooting 
  • Attention to detail with the ability to complete a large volume of work quickly and independently 
  • Effective probing and comprehension skills 
  • Problem solving skills with customer centric approach 
  • Active user of the internet and online applications 
  • Excellent written English language communication skills 
  • Openness to work flexible hours as required, including night shifts and holidays 
  • Experience working collaboratively and proactively in a diverse team environment 
  • Predominantly Voice Interaction support and also through email, chat & remote support. 
  • 24x7 Support, shifts based on roster. 
  • This means role requires working in US / Night shifts and weekends and on national holidays.


Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law

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How To Apply:

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