About Altisource Company:
We leverage 20 years of servicing and 60 years of debt collection experience to provide services and technologies that span the mortgage lifecycle from origination through REO asset management, in addition to asset recovery and customer relationship management. Our 24 / 7 global operations include more than 6,000 employees.
Our executive team comprises notable and well respected industry veterans who have published numerous articles and research papers, presented at a wide variety of industry conferences and been cited as experts in both trade and consumer publications.
A variety of industry organizations have recognized Altisource’s contributions and featured the company in several annual industry rankings. Visit the Recognition and Awards page for more information on our achievements.
www.123freshersjobs.com is the best freshers jobs site in India. Get latest free Job alerts by registering your email id. BPO Jobs 2015. IT Service Desk vacancies.
Name of the Post:
IT Service Desk Engineer
Skills and Educational Qualification:
- Excellent communication
- Computer savvy
- Graduation is must
- Respond to incident calls and emails from users on desktop related issues
- Provide level 1 & 2 remote troubleshooting support on desktop issues
- Escalate unresolved cases to relevant onsite support team
- Document all reported incidents identify trends to assist in future problem resolution
- Perform IT installations, configurations and troubleshoot computer hardware and software in accordance with IT Services standards.
- Generate, track, and close trouble tickets
- Own the tickets and follow up with respective 2nd in line support, 3rd Party Support, or Businness Users to the closure.
- Prepare activity and management reports
- Able to work extended hours when needed and ready for 24 X 7 shifts
- Self motivated, Good phone etiquettes and customer service soft skills
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Freshers selection process:
- Online Aptitude Test and Personal Interview
Locations of work:
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Freshers salary :
Candidates shall be eligible for a compensation depending on their skills and experience
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