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Eaton Hiring Freshers for "Associate Customer Service Representative" position


Eaton Freshers Job Openings 2015
Eaton hiring for "Associate Customer Service Representative" position. All B.E/B.Tech/Bsc Freshers eligible for this position. Eaton Freshers opening in July 2015. Software Job Openings 2015. Interested and Eligible candidates can apply through below provided link before it expires.

About Company:


Eaton is a power management company with 2014 sales of $22.6 billion. Eaton provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton has approximately 102,000 employees and sells products to customers in more than 175 countries.

The Global Support Services Center (GSSC) serves as the Knowledge and Business Process hub for all divisions of Eaton. GSSC centralizes multiple functional groups into one location which includes Order Management, Pricing, Market Intelligence, CRM Application support and Business Intelligence. Grouped into 3 core service areas of Pricing, Business Analysis and Customer Services, GSSC supports Sales & Marketing function by standardizing processes and leveraging best practices across businesses.

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Name of the Post: 


Associate Customer Service Representative



Roles and Responsibilities:


  • Expedite orders to prevent customer line downs or machine downtime. Process emergency and/or expedited orders and shipments in a timely manner
  • Provide customers and/or distributors with product information or leverages internal resources to fulfill requests
  • Authorize RMA (Returned Material Authorization) requests and issues RMA numbers. Investigate claims by conducting fact-based investigation and working with operations personnel
  • Initiate price quotations and routes for approval
  • Accept and process written and verbal orders, following established business rules. Generate MPS (Marketing Product Specification) requests as required
  • Enter new orders from customers through order entry systems, with emphasis on error-free order management and same-day order entry.
  • Enter changes and cancellations from customers through order entry systems, using established business rules. Emphasis is on error-free order management and same-day order entry
  • Process blanket orders from Distributor accounts and validate the blanket releases against the customer order board. Validate orders in the system against customer order reports on a weekly basis


Desired Profile:

  • Should have Computer Skills
  • Should Have Good Communication Skills


Click Here ---- Freshers Placement papers 2015


Eaton Freshers Recruitment Process:


  • Aptitude Test
  • Technical Interview
  • HR Interview
  • Updated Resume Copy
  • Photo ID Proof

Locations of work:


Pune

Click here for more  2015 freshers jobs


Eaton Salary for Freshers:


Best In Industry



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