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HCL Walk-in Drive For Freshers From 14th To 16th July 2015 - Chennai.


HCL Recruitment Drive 2015 - 2016 For Freshers
HCL Walk-in Drive For Freshers From 14th To 16th July 2015 - Chennai. BE,B.Tech,B.Sc,BCA,B.Com Freshers Jobs 2016. Walkins For Freshers In 2016-2015. HCL Career Opportunities In India 2015. HCL Freshers Jobs 2015.Freshers Job Openings In India. Current Job Openings 2015 .


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Company NameHCL
QualificationBE,B.Tech,B.Sc,BCA,B.Com
Experience2014,2015 Freshers
Job LocationChennai
Job RoleProduct Support Engineer
SalaryRs. 2,00,000 - 3,25,000 P.A
IndustryITES,BPO
Websitewww.123freshersjobs.com




Job Description:



  • Assist Customers over the phone, with Technical troubleshooting by providing Excellent Customer Service Assist  Customers over the phone, with Order Provisioning, Order cancelation, delayed orders, expedites, etc.
  • Trouble shooting for Broadband related issues.
  • Setting up wireless connection on Laptops and Desktops.
  • Connectivity issues with ops Modem, Routers, Hubs and Switches.
  • Dealing with network connectivity LAN , WAN and MAN.
  • Checking the exchange line issues / outages / fixing appointment with the technician at UK.



Skill set required: 



  • Highly confident communicators with excellent interactive ability.
  • Tailors tone and communication style to the customers needs.
  • Offers clear explanations.
  • Demonstrable call control skills.
  • Culturally aware with good intercultural skills.
  • Crafts appropriate responses to customer objections and uses strategies to repair communication.
  • Speaks standard business English in a neutral accent with no mother tongue influence
  • Highly sentient.
  • Ability to identify and respond appropriately to customers emotions.
  • A high level of professional integrity with a tendency to do the right thing.
  • Tenacity in dealing with complex problems.
  • An analytical thinker, showing the ability to make decision and solve customer problems with minimal supervision.
  • Can identify non value add processes and practices. Able to articulate and champion more effective ways of working.


Qualification: 


  • Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2015 / 2014 or previous year Passed outs) / candidates with backlogs up to 4 papers can also apply / Diploma holders(10+2+2 only).


Related Freshers Jobs:

HCL Walk In Details:


Walk-In Date: 14th to 16th July 2015

Interview Timing: 10 AM Onwards

Interview Venue:

HCL Technologies, 
107 Harris Road, 
Navin WSS Towers, 
Pudupet, (Near Casino Theatre)


Chennai.












 
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