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HCL Freshers Recruitment Drive From 28th To 30th July 2015 - Chennai.


HCL Recruitment Drive 2015 - 2016 For Freshers
HCL Freshers Recruitment Drive From 28th To 30th July 2015 - Chennai. BE,B.Tech,B.Sc,BCA,B.Com Freshers Jobs 2016. Walkins For Freshers In 2016-2015. HCL Career Opportunities In India 2015. HCL Freshers Jobs 2015.Freshers Job Openings In India. Current Job Openings 2015 .

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HCL Latest Placement Papers & Interview Process


Company NameHCL
QualificationBE,B.Tech,B.Sc,BCA,B.Com
Experience2014,2015 Freshers
Job LocationChennai
Job RoleProduct Support Engineer
SalaryRs. 2,00,000 - 3,25,000 P.A
IndustryITES,BPO
Websitewww.123freshersjobs.com




Job Description:


  • Assist Customers over the phone, with Technical troubleshooting by providing Excellent Customer Service Assist  Customers over the phone, with Order Provisioning, Order cancelation, delayed orders, expedites, etc.
  • Trouble shooting for Broadband related issues.
  • Setting up wireless connection on Laptops and Desktops.
  • Connectivity issues with ops Modem, Routers, Hubs and Switches.
  • Dealing with network connectivity LAN , WAN and MAN.
  • Checking the exchange line issues / outages / fixing appointment with the technician at UK.


Skill set required: 


  • Highly confident communicators with excellent interactive ability.
  • Tailors tone and communication style to the customers needs.
  • Offers clear explanations.
  • Demonstrable call control skills.
  • Culturally aware with good intercultural skills.
  • Crafts appropriate responses to customer objections and uses strategies to repair communication.
  • Speaks standard business English in a neutral accent with no mother tongue influence
  • Highly sentient.
  • Ability to identify and respond appropriately to customers emotions.
  • A high level of professional integrity with a tendency to do the right thing.
  • Tenacity in dealing with complex problems.
  • An analytical thinker, showing the ability to make decision and solve customer problems with minimal supervision.
  • Can identify non value add processes and practices. Able to articulate and champion more effective ways of working.

Other Benefits Include:


  • Opportunity of fast track career growth.
  • International Standard Facilities.
  • Regular Get together and other cultural programs.
  • Doorstep Pick-up and Drop available.
  • Shifts: Rotational Shift / 24*7
  • Opportunity to do MBA while working with HCL.
  • Opportunity to do PGDM from IMT Ghaziabad.
  • Career Progression Programs.
  • Incentives
  • Process Allowance
  • Overtime Allowance


    Qualification: 


    • Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2015 / 2014 or previous year Passed outs) / candidates with backlogs up to 4 papers can also apply / Diploma holders(10+2+2 only).


    Note:

    • Kindly Mention SATHESH T - as Source / Reference at the top of your CV

    Related Freshers Jobs:

    HCL Walk In Details:


    Walk-In Date: 28th to 30th July 2015

    Interview Timing: 10 AM Onwards

    Interview Venue:

    HCL Technologies, 
    107 Harris Road, 
    Navin WSS Towers, 
    Pudupet, (Near Casino Theatre)



    Chennai.












     
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