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Yahoo Freshers Jobs Openings 2015 For All Graduates As Customer Care Associate I - Bangalore


Yahoo Freshers Jobs Openings 2015
Yahoo Freshers Jobs Openings 2015 For All Graduates As Customer Care Associate I - Bangalore. Yahoo freshers recruitment drive 2015-2016 in Bangalore. Latest Jobs in Yahoo. Yahoo Support Jobs.

About Yahoo Company:


Yahoo Inc. (styled as Yahoo!) is an American multinational technology company headquartered in Sunnyvale, California. It is globally known for its Web portal, search engine Yahoo Search, and related services, including Yahoo Directory, Yahoo Mail, Yahoo News, Yahoo Finance, Yahoo Groups, Yahoo Answers, advertising, online mapping, video sharing, fantasy sports and its social media website. It is one of the most popular sites in the United States.[8] According to third-party web analytics providers, Alexa and SimilarWeb, Yahoo! is the highest-read news and media website, with over 7 billion readers per month, being the fourth most visited website globally, as of June 2015. According to news sources, roughly 700 million people visit Yahoo websites every month.Yahoo itself claims it attracts "more than half a billion consumers every month in more than 30 languages."

Yahoo was founded by Jerry Yang and David Filo in January 1994 and was incorporated on March 1, 1995. Marissa Mayer, a former Google executive, serves as CEO and President of the company.

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Name of the Post: 


Customer Care Associate I

    Job Responsibilities:

    • Provide world-class service to all Yahoo Customers in a customer centric environment
    • Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer support tools
    • Assisting customers with inquiries while providing consultative support and recommendations
    • Document in detail all interactions with customers
    • Effectively articulate complex information to a variety of technical and non-technical customers
    • Educate customers on products and help customers to be successful
    • Identify and evaluate opportunities to increase customer retention and satisfaction through the use of up-sell and cross-sell  of products and services
    • Successfully performs against department scorecard metrics including Quality Assurance, Average Handle Time, and Customer Satisfaction Rating

    Job Requirements:

    • Exceptional interpersonal skills and commitment to customer satisfaction
    • Proven ability to work in a high paced, nimble, and fluid work environment
    • A working understanding of e-commerce principles and support elements
    • Solid decision making skills
    • Must demonstrate effective oral and written communication skills and the ability to work cooperatively with internal and external business partners
    • Proven ability to work independently in a fast-paced environment


    Click Here ---- Latest Fully Solved Placement Papers


    Freshers Recruitment Process:


    • Aptitude Test
    • Final Round

    Click here for more  2015 freshers jobs


    Click here for more  Freshers Walk In Drives 2015

    Salary for Freshers:


    3.7 Lakhs

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