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|Salary||Best In The Market|
- B.E / B. Tech / MCA 2015 fresher’s for Technical Support opportunities
- @ NoidaShould have excellent communication and English speaking skills
- Should have good interpersonal skills and ability to perform under pressure
- Basic computing skills
- Certifications like MCSE/CCNA /PMI/ITIL are preferred
- Willing to work in a Technical Inbound voice process
- Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service.
- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
- Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
- Meet customer requirements through first contact resolutionClarify customer requirementsprobe for and confirm understanding of requirements or problem
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Listen attentively to customer needs and concerns; demonstrate empathy
Qualification & Criteria:
- Candidates applying must have graduated and post graduated only in 2015 Should have minimum of 60% aggregate and above in academics 10th, 12th and graduation.
- Should have no gaps in education Candidates must be open to relocate to any location and work in night shifts
- Candidates should be ready to execute 2 year service agreement Candidates must be available to join immediately Candidate must have good English written / verbal communication skills.
- Coupled with good English language comprehension
- 1 updated copy of your resumeMark sheets of 10th, 12th and under graduation course up to 8th semester.
- 2 passport size photographsOriginal and a photocopy of any of the following Photo Identification: Driving License / Passport / Voter’s ID Card/Aadhaar Card
IGate Walkin Details:
Walk-in Date: 8 & 9th October 2015
Interview Timing: 2:00 PM – 4:00 PM
IGATE Global Solutions Limited ,
Plot No. 142, Block B, Noida
Special Economic Zone (NSEZ)
Landmark near Kendriya Vihar
Sector-82 Noida- 201305