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Amazon Recruitment Drive For Freshers On 12th to 16th Jan 2016 - BE,B.Tech,BCA, B.Sc


AMAZON Walkin Recruitment 2015-2016
Amazon Recruitment Drive For Freshers On 12th to 16th Jan 2016 - BE,B.Tech,BCA, B.Sc. Openings For Freshers At Amazon Bangalore In January 2016-2017. Amazon Freshers Recruitment 2016. Walkins For Freshers At Amazon Bangalore. Amazon Career Opportunities in India For Freshers. Freshers Jobs Opportunities At Amazon In January 2016-2017. Freshers current job openings 2016-2016. 

Also Check: Amazon Latest Placement Papers & Interview Questions


Company NameAmazon
QualificationBE,B.Tech,BCA,B.Sc,MCA
Anygraduate/Any PG
Experience0 - 5 years
Job LocationBangalore
Job RoleCustomer Service Associate
SalaryINR 2,75,000 - 3,50,000 P.A
IndustryITES, BPO
Websitewww.123freshersjobs.com

Job Description:


We invite Freshers and Experienced professionals with excellent communication skills (written and verbal)


Transaction Risk Investigator:


Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team in Bangalore. Candidates will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk. Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace. All candidates will be analytical and capable of succeeding in a fast-paced team environment.

The Transaction Risk Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.

The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.

Communication Skills:

  • Excellent communications skills (Written and verbal)
  • Ability to communicate correctly and clearly with all customers
  • Excellent documentation skills
  • Good comprehension skills-- ability to clearly understand and state the issues customers present
  • Ability to concentrate follow customer issue without distraction to resolution
  • Good composition skills-- ability to compose a grammatically correct, concise, and accurate written response
  • Work successfully in a team environment as well as independently


Computer knowledge/ Skills:


  • Ability to use a desktop computer system:
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
  • Excellent typing skills
  • Demonstrable understanding of the Internet, Amazon.com website, and competitor websites
  • Demonstrates an ability to successfully navigate websites
  • Demonstrates a proficient knowledge of email applications
  • Demonstrates an ability to learn in various media
  • Ability to successfully adapt to changes in their environment

Customer Focus:


  • Excellent customer service skills, including maintaining focus on the customer issue amidst a bustling, fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrable interpersonal skills with a diverse customer base
  • Demonstrable conflict resolution, negotiating, and de-escalation skills
  • Demonstrate ownership to resolve challenging customer issues, escalating when necessary
  • Ability to determine customer needs and provide appropriate solutions
  • Maintain regular and reliable attendance, including daily schedule as assigned
  • Flexible with working schedule; may be expected to work weekends, holidays and events
  • Ability to work overtime as dictated by business need; as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season


Problem Solving Skills:


  • Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned
  • Ability to approach problems logically & rationally
  • Action oriented and self disciplined
  • Organized and detail oriented
  • Ability to quickly & effectively prioritize work time in various departments to meet business need
  • Ability to maintain composure in highly escalated situations
  • Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service


Notes:



Please carry resume, passport size photograph and one ID proof for interviews.
Candidates applied in the last 6 months, can ignore


Amazon Walkin Details:


Walk in Date:
 12th to 16th Jan 2016

Interview Time: 10 AM to 3 PM



Interview Venues:

Amazon Development Centre India Pvt. Ltd.Orion Building, GF, 8th, 9th, 10th & 11th FloorBagmane Constellation Business Park, K.R. Puram- Marathalli Ring Road,Mahadevpura, Bangalore 560048 Landmark: Opposite Arena Mall













 
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