Also Check: Dell Placement Papers
|Experience||6 to 30 Months|
|Salary||Best In The Market|
Job Description -Technical Support:
- Troubleshooting of dell laptops.
- Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
- Diagnosis & resolving of the hardware problems and troubleshooting..
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
- Should be open to work in rotational / night shifts in a 24 by 7 environment.
- Should have excellent communication skills in English.
- Minimum Graduates in any stream. (10+2+3)
- Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
Note: Interested candidates can walk In with a copy of resume and a photo id proof.
Dell Walkin Details:
Walk In Date: 11th and 12th January 2016
Dell International Services
Vipul Tech Square, Opposite Central Park, Sector Road
Sector-43, Gurgaon - 122002
Contact person: Neha Bisht