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IBM Freshers Walkin Drive On 16th January 2016 - Delhi,Gurgaon,NCR.


IBM Recruitment Drive 2015

IBM Freshers Walkin Drive On 16th January 2016 - Delhi,Gurgaon,NCR. Walk-Ins For Freshers At IBM In 2016-2017. Freshers Jobs at IBM in 2016-2017. Openings For Freshers At Bangalore IBM in 2016-2017. Current IT Openings In 2016-2017 At IBM For Freshers. IBM Freshers Job Openings 2016-2017. IBM Freshers Walkin Drive 2016-2017 At Bangalore.

You Can Also See: IBM Latest Placement Papers

Company NameIBM
QualificationBachelor' s Degree/ Diploma 
( 15 Years + education )
Experience0-1 Year
Job LocationDelhi,Gurgaon,NCR
Job RoleTechnical Support Associate
SalaryBest In The Market
IndustryIT/BPO
Websitewww.123freshersjobs.com

Job Description:


Role:


  • You will be involved in solving technical query & Trouble shooting.
  • Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.
  • Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.

Responsibility: 


  • You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
  • Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
  • Assist in End to End Problem, Change and Incident Management.

Skills Required: 


  • Should have proven knowledge of Computer systems and functions. Eg. Laptop, Desktop & Printers. 
  • Should possess proven knowledge of mobile devices like Blackberry, I Phone, other smart phones etc. 
  • Should have proven knowledge of operating systems like Windows.
  • Proven communication Skills to be able to effectively communicate with customers over Phone / email. 
  • Knowledge on Mail clients like Lotus and MS Outlook.


Total Year of Experience: 


  • 0 to 3 years of relevant work experience

Education Qualification:


  • Any Graduate Except B.E/B.Tech


Shift: 


  • Rotational. Willingness to work for night shifts.  

Related Freshers Jobs:

IBM Walkin Details:


Walkin Date: 16th January 2016

Interview Timings: 12 PM to 4 PM

Interview Location: 


Gurgaon: 


IBM India Pvt. Ltd.
Infinity Tower-C, 5th Floor, DLF Cyber City,Phase-2
Gurgaon, Haryana - 122001
Nearest Metro Station: Sikanderpur

Noida:


IBM India Pvt. Ltd.
Unitech Infospace, Sector 135
Noida Expressway
Noida, UP 201301
Nearest Metro Station: Botanical Garden













 
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