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IBM Freshers Recruitment Drive On 23rd January 2016 - Delhi,Gurgaon,NCR.

IBM Recruitment Drive 2015

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Company NameIBM
QualificationBachelor' s Degree/ Diploma 
( 15 Years + education )
Experience0-1 Year
Job LocationDelhi,Gurgaon,NCR
Job RoleTechnical Support Associate
SalaryBest In The Market

Job Description:


  • You will be involved in solving technical query & Trouble shooting.
  • Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.
  • Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.


  • You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
  • Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
  • Assist in End to End Problem, Change and Incident Management.

Skills Required: 

  • Should have proven knowledge of Computer systems and functions. Eg. Laptop, Desktop & Printers. 
  • Should possess proven knowledge of mobile devices like Blackberry, I Phone, other smart phones etc. 
  • Should have proven knowledge of operating systems like Windows.
  • Proven communication Skills to be able to effectively communicate with customers over Phone / email. 
  • Knowledge on Mail clients like Lotus and MS Outlook.

Total Year of Experience: 

  • 0 to 3 years of relevant work experience

Education Qualification:

  • Any Graduate Except B.E/B.Tech


  • Rotational. Willingness to work for night shifts.  

Related Freshers Jobs:

IBM Walkin Details:

Walkin Date: 23rd January 2016

Interview Timings: 12 PM to 4 PM

Interview Locations:


IBM India Pvt. Ltd.
Infinity Tower-C, 5th Floor, DLF Cyber City,Phase-2
Gurgaon, Haryana - 122001
Nearest Metro Station: Sikanderpur


IBM India Pvt. Ltd.
Unitech Infospace, Sector 135
Noida Expressway
Noida, UP 201301

Nearest Metro Station: Botanical Garden