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HCL Freshers Walkins On 22nd February 2016 - Noida.


HCL Recruitment Drive 2015 - 2016 For Freshers
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Company NameHCL
QualificationAny Graduate
Experience0 - 5 years
Job LocationNoida
Job RoleCustomer Service Executive
Salary1,00,000 - 2,75,000 P.A
IndustryITES,BPO
Websitewww.123freshersjobs.com

Job Description


Desired Candidate Profile:


  • UG: Any Graduate - Any Specialization, Graduation Not Required
  • PG:Any Postgraduate - Any Specialization, Post Graduation Not Required
  • Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required


Roles and Responsibilities:


  • Answer all CHATS as per process flow procedure.
  • Excellent written and Spoken English.
  • Adherence to process to ensure high quality and customer service.
  • Follow escalation procedures for issues uncontrollable at agent level. 
  • Handling and solving Customer problems.
  • Should be flexible to work on Weekends and in a 24*7 environment. 
  • Need 30 WPM with 90% accuracy, Ability to handle Multiple chats.



Skill Set Required:


  • Good Typing Speed.
  • Good Analytical and Interpretation Skills
  • Comprehension skills
  • Should possess Good Communication skills
  • Should have keen eye for details

Essential requirement:


  • Good written and Oral communication skills

Keyskills:


  • chat process 
  • chatting tool 
  • cse 
  • customer service 
  • csr 
  • chat


Documents Required:


  • All candidates should carry resume & 1 passport size photograph


Note:


  • DO NOT CARRY LAPTOPS/USB/ PHONE CHARGER as they are not allowed in the premises
  • AGE: 18 yrs to 39 yrs.


Benefits of Joining HCL:


  • Both sides AC cabs available for Pickup/drop facility.
  • Opportunity to fast track career growth.
  • International Standard Facilities.
  • Recreation, Cafeteria, ATM and Concierge facilities:
  • Regular Get together and other cultural programs.


Walkin Details:


Interview Date: 22nd February
Interview Time: 11:00 a.m to 6:00 p.m

Venue:


  • HCL Technologies Limited, 
  • A-22,Sector-60
  • NOIDA

Contact Number: 0120-4324409


Contact Person: Priyanka Bisht













 
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