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Also Check: Dell Placement Papers
|Experience||0 - 2 years|
|Salary||Best In The Market|
|Industry||BPO / Call Centre / ITES|
- Troubleshooting of dell laptops.
- Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
- Diagnosis & resolving of the hardware problems and troubleshooting..
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
- Should be open to work in rotational / night shifts in a 24 by 7 environment.
- Should have an excellent communication skills.
- Any Graduate with at least 6 months of calling experience.
- Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
- MBA / MCA / M.Tech's are not eligible.
Dell Freshers Walkin Details:
Walk In Date: 15th March 2016 (Tuesday)
Interview Timings: 11:00 am to 3:00 pm
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Dell International Services
Vipul Tech Square, Opposite Central Park, Sector Road
Sector-43, Gurgaon - 122002
Contact person: Neha Bisht/ Sangitta
How to Apply:
Interested candidates can walk In with an updated copy of resume and any photo id proof at below mentioned address: