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|Experience||0 - 2 years|
|Job Role||Associate/Senior Associate -(Technical)|
|Salary||INR 3,00,000 - 4,25,000 P.A.|
|Industry||BPO / Call Centre / ITES|
Troubleshooting of dell laptops.
Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
Diagnosis & resolving of the hardware problems and troubleshooting..
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
- Should be open to work in rotational / night shifts in a 24 by 7 environment.
- Should have an excellent communication skills.
- Any Graduate with at least 6 months of calling experience.
- Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
- MBA / MCA / M.Tech's are not eligible.
UG: Any Graduate - Any Specialization
PG:Post Graduation Not Required, M.Sc - Any Specialization, M.Com - Commerce
Doctorate:Doctorate Not Required
How to Apply:
- Interested candidates can walk In with an updated copy of resume and any photo id proof at below mentioned address
Related Freshers Jobs:
Dell Walkin Details:
Walk In Date: 15th March 2016 (Tuesday)
Interview Timings: 11:00 am to 3:00 pm
Dell International Services
Vipul Tech Square,
Opposite Central Park,
Sector-43, Gurgaon - 122002
Contact person : Neha Bisht/ Sangitta