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American Express Freshers Walkin Drive on 12th March 2016 - Gurgaon.


American Express Freshers Jobs 2016-2017
American Express Freshers Walkin Drive on 12th March 2016 - Gurgaon. Freshers Job Openings In March 2016-2017. Freshers Walkins At Guragaon. Openings For Freshers At Gurgaon. Freshers Jobs 2016,2017. Freshers Job Openings 2016-2017. 

Company NameAmerican Express
QualificationAny Graduate
Experience0 - 2 years
Job LocationGurgaon
Job RoleAssociate
SalaryBest In The Market
IndustryBPO / Call Centre / ITES
Websitewww.123freshersjobs.com



Job Responsibilities:



  • Review the disputed claims of AmEx card holders.
  • Analyze and decide on accepting or rejecting a disputed claim.
  • Respond to all customer queries in a timely and comprehensive manner to ensure customer satisfaction.
  • Deliver to the employees, customer and shareholder metrics as per goals. 
  • Highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands to meet their needs and ensure quality service is given at all times.
  • Analyze complex information and make sound decisions. 
  • Balance customer interests with the interests of American Express.


Educational Background Required: 



  • Graduate or Post-Graduate in any field from a recognized University can apply.



Experience Required:



  • Prior customer service experience with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication. 


Skills Required: 



  • Strong written and verbal communication.
  • Ability to work in a fast paced metric driven environment with proficient multitasking and navigation in a windows environment. 
  • Analytical mind & attention to detail.
  • Knowledge of Amex card product would be preferred. 


Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations

Note: Interested applicants may walk-in directly at the below mentioned offices along with a hard copy of resume and two passport size photographs.

Related Freshers Jobs:




American Express Walkin Details:


Walkin Date: 12th March 2016

Interview Timing: 11am Onwards


Venue 1: American Express Commercial Block -3, Zone-6, DLF City Phase-V Gurgaon 122009, Haryana (Mon - Fri).

Venue 2: BF-1 , 3rd floor , Above HDFC bank nearest metro Tagore Garden gate no-1, New Delhi -110027(Mon - Sat).


Vemue3: E-2/7-8 Second Floor, Near Subway, Above VLCC, Main Market, Malviya Nagar, New Delhi. 110017( Mon - Sat).












 
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