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HCL Walkins For Freshers On 7th and 8th March 2016 - Noida.


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Company NameHCL
QualificationAny Graduate
Experience0 - 5 years
Job LocationNoida
Job RoleCustomer Service Executive
Salary1,00,000 - 2,75,000 P.A
IndustryITES,BPO
Websitewww.123freshersjobs.com

Job Description


    Roles and Responsibilities:


    • Answer all CHATS as per process flow procedure.
    • Excellent written and Spoken English.
    • Adherence to process to ensure high quality and customer service.
    • Follow escalation procedures for issues uncontrollable at agent level. 
    • Handling and solving Customer problems.
    • Should be flexible to work on Weekends and in a 24*7 environment. 
    • Need 30 WPM with 90% accuracy, Ability to handle Multiple chats.




    Skill Set Required:


    • Good Typing Speed.
    • Good Analytical and Interpretation Skills
    • Comprehension skills
    • Should possess Good Communication skills
    • Should have keen eye for details

    Essential requirement:


    • Good written and Oral communication skills

    Keyskills:


    • chat process 
    • chatting tool 
    • cse 
    • customer service 
    • csr 
    • chat


    Documents Required:


    • All candidates should carry resume & 1 passport size photograph


    Note:


    • DO NOT CARRY LAPTOPS/USB/ PHONE CHARGER as they are not allowed in the premises
    • AGE: 18 yrs to 39 yrs.


    Benefits of Joining HCL:


    • Both sides AC cabs available for Pickup/drop facility.
    • Opportunity to fast track career growth.
    • International Standard Facilities.
    • Recreation, Cafeteria, ATM and Concierge facilities:
    • Regular Get together and other cultural programs.

    HCL Walkin Details:


    Interview Date: 7th and 8th March 2016

    Interview Time: 11:00 a.m to 6:00 p.m

    Venue:


    HCL Technologies Limited,
    A-22,Sector-60
    NOIDA

      Contact Number: 0120-4324409


      Contact Person: Priyanka Bisht













       
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