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Amazon Walkin Drive For Freshers From 11th to 16th April 2016 - Bangalore.


AMAZON Walkin Recruitment 2015-2016
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Also Check: Amazon Latest Placement Papers & Interview Questions



Company NameAmazon
QualificationAny Graduate
Experience0 - 5 years
Job LocationBangalore
Job RoleAssociate/Senior Associate -(NonTechnical)
SalaryNot Disclosed
IndustryInternet / Ecommerce
Websitewww.123freshersjobs.com

Job Description


We invite Freshers and Experienced candidates with good communication skills for below roles.

  • Seller Support Associate

Summary of Responsibilities:



  • Demonstrates effective, clear and professional written and oral communication.
  • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.

Ideal Candidate Profile:


  • High energy, solution focused with a passion for customer service. The ideal candidate will demonstrate keen logical thinking and analytical skills, with the ability to understand and empathize with sellers. Willingness to work to high performance targets as well as an inquisitive and improvement based approach to work are critical competencies for this role. The Seller Support Associate demonstrates end to end ownership of every seller interaction and couples this with proactive problem solving to provide exceptional support to sellers. 

Education, Experience and Skills:


  • Education: 3rd level qualification Graduation 
  • Language: English proficiency 
  • 6 + months experience within a customer service /contact centre environment would be an advantage
  • Demonstrated desire to expand skills into new areas. 
  • Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
  • Business acumen in areas of e-commerce and retail is advantageous 
  • Process improvement awareness and experience
  • Enthusiasm and strong self-motivation. 
  • Strong prioritization and time management skills, with a high degree of flexibility.
  • Ability to embrace constant change with flexibility and good grace. 
  • Demonstrate appropriate sense of urgency and adaptability in response to changing business needs 
  • Demonstrates effective communication, composure, and professional attitude 
  • Exemplary performance record, particularly with regard to quality & productivity 

Note:Following can ignore

  • Candidates applied in the last 6 months
  • Post Graduate's without experience
  • Compensation details INR 2,70,000 to 4,20,000 PA . 
  • Additional benefits - Free Transport, Performance Incentives (if Applicable) Sodexo Meal Vouchers, Night Shift Allowance, Over Time Allowance.

Education:


  • UG -Any Graduate - Any Specialization, Diploma - Any Specialization, B.Sc - Any Specialization B.Com - Commerce, B.A - Any Specialization, B.B.A - Management, BCA - Computers, Other Graduate, BHM - Hotel Management. 
  • PG - Post Graduation Not Required 
  • Doctorate - Any Doctorate - Any Specialization, Any Specialization, Any Specialization, Any Specialization, Doctorate Not Required

Amazon Walkin Details:


Walk in Date : 11th to 16th April 2016 
Interview Time : 10 am to 3 pm

Venue:


Amazon Development Centre India Pvt. Ltd.
Orion Building, GF, 8th, 9th, 10th & 11th Floor
Bagmane Constellation Business Park, 
K.R. Puram- Marathalli Ring Road,
Mahadevpura, Bangalore 560048 
Landmark: Opposite Arena Mall













 
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