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Amazon Walkin Drive For Freshers From 25th to 30th April 2016 - Pune.

AMAZON Walkin Recruitment 2015-2016
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Also Check: Amazon Latest Placement Papers & Interview Questions

Company NameAmazon
QualificationAny Graduate
Experience0 - 5 years
Job LocationPune
Job RoleAssociate/Senior Associate -(NonTechnical)
SalaryINR 3,25,000 - 4,00,000 P.A.
IndustryInternet / Ecommerce

Job Description

  • Communicate with stakeholders
  • We invite Freshers and Experienced candidates with good communication skills for Customer Service Associate openings.

Knowledge & Skills Required:

Communication Skills:

  • Excellent communication skills (written and verbal)
  • Ability to communicate correctly and clearly with all customers
  • Excellent documentation skills
  • Good comprehension skills ability to clearly understand and state the issues customers present
  • Ability to concentrate follow customers issues without distraction to resolution
  • Good composition skills ability to compose a grammatically correct, concise, and accurate written response
  • Work successfully in a team environment as well as independently

Computer Knowledge/Skills:

  • Ability to use a desktop computer system
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
  • Excellent typing skills
  • Demonstrates understanding of the Internet, website, and competitor websites
  • Demonstrates an ability to successfully navigate websites
  • Demonstrates a proficient knowledge of email applications
  • Demonstrates an ability to learn in various media 
  • Ability to successfully adapt to changes in the work environment

Customer Focus:  

  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrates interpersonal skills with a diverse customer base
  • Demonstrates conflict resolution, negotiation, and de-escalation skills
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary
  • Ability to determine customer needs and provide appropriate solutions 
  • Maintain regular and reliable attendance, including the daily schedule as assigned
  • Flexible with the working schedule; may be expected to work weekends, holidays and events
  • Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Problem Solving Skills:

  • Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
  • Ability to approach problems logically and rationally
  • Action oriented and self-disciplined
  • Organized and detail-oriented
  • Ability to quickly and effectively prioritize work time in various departments to meet business need
  • Ability to maintain composure in highly escalated situations
  • Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.


  • UG -Any Graduate - Any Specialization, Graduation Not Required 
  • PG - Any Postgraduate - Any Specialization, Post Graduation Not Required 
  • Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required

Additional Benefits:

  • Transport Allowance
  • Night Shift Allowance 
  • Sodexo Meal Coupons 
  • Over Time Benefits.

Amazon Walkin Details:

Walk in Dates : 25th April to 30th April
Interview Time: 10 am to 3 pm


Amazon Development Centre India Pvt. Ltd.
First Floor, Trion IT Park, 7 - Nagar Road, 
Behind Inorbit Mall, 
Vadgoan Sheri, Pune - 411014