Also Check: Amazon Latest Placement Papers & Interview Questions
| Company Name | Amazon |
| Qualification | Any Graduate |
| Experience | 0 - 5 years |
| Job Location | Hyderabad |
| Job Role | Associate/Senior Associate -(NonTechnical) |
| Salary | INR 3,25,000 - 4,00,000 P.A. |
| Industry | Internet / Ecommerce |
| Website | www.123freshersjobs.com |
Job Description
Responsibilities include, but are not limited to:
- Communicate with stakeholders (over phone or email) with a problem solving attitude.
- Understand the issue and make best use of the available resources to resolve the issue.
- Able to systematically escalate problems or variance in the information to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
- Ensure to surpass all performance and quality goals
- Demonstrate ownership to resolve challenging customer issues, escalating when necessary
- Excellent communication, both verbal and written as one will be required to communicate with the Customers, Customer Service Associates, Delivery Station Managers, Delivery Associates in real time.
- Develop and/or understand performance metrics to assist with driving business results.
- Providing real-time customer experience by working in 24*7 operating environment.
Basic Qualifications and Skills:
- Bachelors degree Preferably in Engineering
- Excellent communication skills Verbal and Written
- Good knowledge of working over internet and an ability to successfully navigate websites
- Should be comfortable with a multi-tasking, high-energy environment. Should be creative and analytical problem solver with a passion to provide excellent customer service
- Demonstrated ability to work in a team in a very dynamic environment
- Should be flexible to adapt to support a 24*7 operating environment and ready to work in shifts
Documents Required:
- Please carry resume
- passport size photograph
- one Original Govt ID proof for interviews.
Education:
- UG -Any Graduate - Any Specialization
- PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
- Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required
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Amazon Walkin Details:
Walk-in Date : 30th April 2016
Interview Timings: 10AM to 3PM
Venue:
Amazon Development Centre India Private Limited,
Building No: 9,
10th floor,
Mind Space IT Raheja Park,
Hitec City, Hyderabad - 500081
Land Mark : Opposite to Westin Hotel