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Accenture Freshers Openings In Delhi On 8th May 2016


Accenture Fresher Recruitment Drive 2015-2016 - Gurgaon
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Also Check: Accenture Placement Papers

Company NameAccenture
QualificationAny Graduate
Experience0 - 3 years
Job LocationDelhi/Noida
Job RoleAssociate/Senior Associate -(NonTechnical)
SalaryBest In The Market
IndustryBPO / Call Centre / ITES
Websitewww.123freshersjobs.com

Job Description


Roles & Responsibilities:


  • Provide customer and technical support to customers through Voice, Email and Chat requests
  • Independently identify, troubleshoot, document, categorize and replicate customer problems and then escalate complex problems according to defined escalation procedures
  • Process warranty and replacement requests for products.
  • Communicate bug fixes and new product enhancements to customers
  • Report enhancement requests received from customer regarding hardware, application, or documentation


Profile Requirements: 



  • 0 to 6 months of hardware/software & PC support experience (mobile device, Android, e-commerce, consumer electronics, wireless networking, electronics repair, software/OS troubleshooting etc.)
  • Openness to work flexible hours as required, including night shifts and holidays
  • Excellent customer service skills, as previously demonstrated
  • Fresher with Excellent verbal, Written, and interpersonal communication skills in English
  • Ability to troubleshoot and resolve technical problems individually or in a team environment
  • Ability to demonstrate customer empathy, excellent customer diplomacy skills, and problem ownership - go above and beyond to provide magical support
  • Should be a Graduate & have all original mark sheets & certificates and not pursuing any course


Please carry below sets of documents:


  • Education (Originals + Photocopies)
  • Experience (Previous and Current Organization)
  • Photo ID Proof, Pan Card (Original and Photocopies)
  • Updated, Printed copy of resume & 1 PP size Photo

Note: 


  • Candidates already attended Interview with us in last 3 months may ignore the mail.
  • This is generic mass mailer, If you are not intended recipient, Please ignore the mail
  • Please bring your referral / friends who would be interested for this career opportunity. 

Accenture Walkin Details:


Walkin Date: 7th and 8th May 2016

Interview Timing: 10am - 1pm 

Related Freshers Jobs:



Interview Venue: 


DDC5 Building No. 6, Tower-A, 
Unitech Infospace (SEZ), Sector-21, 
Dundahera, Gurgaon, 
Haryana 122001


Contact Person:  Sujata / Ami














 
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