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|Experience||0 - 3 Years|
|Job Role||Customer Service|
|Salary||Best In The Market|
|Industry||CORPORATE & INVESTMENT BANK|
- Deposit Review Operations (DRO) performs negotiability reviews and endorsement verifications on checks deposited at Chase ATMs, eATMs and through Quick Deposit (QD).
- The group ensures customer deposits are processed accurately and timely, while maintaining a high level of defense against potentially fraudulent items.
- In the event of a customer adjustment, DRO works proactively to overnight high-dollar adjustment items to the customer to ensure they receive credit as soon as possible.
Qualification & Skills:
- Graduate in Commerce/accounting
- Zero to 2 years of experience
- Attention to detail
- Be consistently thorough, accurate, and credible when performing duties
- Perform duties within established service level requirements
- Escalate any issues, as appropriate, in a timely manner
- Exhibit the highest standards of customer service to customers
- Adaptability to meet challenges and changes
- Proficiency in Microsoft Office Suite Good verbal and written English communication skills
- Willingness to work in any shifts