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Citibank Freshers Recruitment Drive On 10th June 2016 - Chennai.


Citibank Freshers Recruitment 2016-2015
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Company NameCitibank
QualificationAny Graduate
Experience0-3 years
Job LocationChennai
Job RoleAssociate/Senior Associate -(NonTechnical)
Salary2,50,000 - 4,00,000 P.A
IndustryBanking / Financial Services / Broking 
Websitewww.123freshersjobs.com

Job Description


  • WALK IN FOR DYNAMIC, STREET SMART CANDIDATES WHO ARE KNOWLEDGEABLE AND ARTICULATE.
  • MUST POSSESS VERY GOOD COMMUNICATION SKILLS

Job Role:


  • Handle inbound calls for credit cards and render accurate customer service to Citibank customers.

Objectives: 


  • Rendering services to Citibank customers and ensuring satisfactory resolution to all the queries of the customers are provided.

Core Responsibilities: 


  • Ensure Customer service excellence by:
Displaying complete onus to the customers query/problemsDelivering service with requisite Courtesy and AccuracyNil Defects (100% adherence to product and process) Ensuring Nil Customer complaintsEnsuring excellent SLS scoresEscalating/highlighting customer problem incidencesAdherence to service and sales complianceCross Selling/upselling on set products (assets and liabilities products) Ensuring Process efficiency by achieving set targets of call quality


Walkin Details:


Walkin Date: 10th June 2016
Interview Timings: 10:30 AM to 12:30 PM

Venue: 


Citibank, No 148, 
10th Floor, Acropolis, 
Next to Savera Hotel, 
R K Salai, Chennai - 600004.













 
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