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Genpact Fresher's Recruitment Drive From 16th to 18th June 2016.


Genpact Walk-in Drive 2015 For Freshers

Genpact Fresher's Recruitment Drive From 16th to 18th June 2016. Genpact Hiring for Backend Profile. Openings For BSc, BA, BCom, MA, MSc, MCom Freshers At Hyderabad.


Company NameGenpact
QualificationBSc, BA, BCom, MA, MSc, MCom
Experience0 - 4 Years
Job LocationHyderabad / Secunderabad
Job RoleAssociate/Senior Associate -(Technical)
SalaryBEST IN MARKET
IndustryBPO / Call Centre / ITES
Websitewww.123freshersjobs.com


Job Description


Responsibilities:


  • Answer inbound calls from customers regarding N/W, OS, H/W, MS Office, IE related queries.
  • Resolve issues pertaining to N/W, OS, H/W, MS Office, IE.
  • Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.
  • Document & add new issues/solutions to Knowledge Management Repository.
  • Utilize professional techniques to retain & delight customers.
  • Use of soft skills - Listen, Empathy, Courtesy etc.
  • Provide quality service & resolve concerns efficiently & professionally.

Required Skills: 


  • Graduate (BSc, BA, BCom, MA, MSc, MCom, Diploma Holders, (no under Graduates) with technical Knowledge of Windows NT / 95 / 98 / 2000, TCP/IP (Networking), Exchange Client, Outlook Client, MS Office & Internet Explore.
  • Excellent command over English - fluency in spoken English and good written English, customer service skills and high energy levels.
  • The candidate should be able to successfully handle customer queries on network related problems, provide telephone/email based troubleshooting assistance and meet customer defined levels of Quality in Operations.

Documents Required: 


  • Carry 2 resume
  • Pass port size photo
  • Gov. ID proof xerox
  • last 3 months pay slip(for experience only)

Note:


  • Call "Deepa - 9000137236" to schedule your interview, or walk-in directly to the venue mention "Deepa" on the top of your resume.

Related Freshers Jobs:


Genpact Walkin Details:


Walkin Date: 16th to 18th June 2016

Interview Timings: 10am to 2pm.

Venue:


Genpact, 
14-45, IDA Uppal, 
Opp NGRI,Habsiguda, 
Hyderabad

Contact HR : Deepa













 
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