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Company NameIBM
QualificationAny Graduate
Experience0 - 4 Years
Job LocationHyderabad / Secunderabad
Job RoleAssociate/Senior Associate -(Technical)
SalaryBest In The Market
IndustryBPO / Call Centre / ITES

Job Description

** Copy of this Job Posting is MANDATORY to attend interview**

  • Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
  • Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.

Shift Required: 

  • Shifts will be 24x7 in nature and can vary depending on geographies supported

Eligibility Criterion: 

  • Bachelor's Degree/ Diploma ( 15 Years + education ) 

Skills Required:

  • Bachelor's Degree 
  • Proficient knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN 
  • Proficient knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting 
  • English: Fluent 

Documents Required:

  • Updated Resume 
  • Copy of this Job Posting 
  • Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) - Original 
  • Highest Qualification Mark Sheets - Soft copy 
  • Offer Letter / Relieving letter - for experienced candidates - Soft copy. 

Related Freshers Jobs:

IBM Walkin Details:

Walkin Date : 19th to 23rd July 2016 

Interview Time : 11 AM till 3 PM 


IBM India Pvt. Ltd
Survey No 64, 
APIIC Software Layout, 
Raheja IT Park, Phase 2, 
Madhapur, Hyderabad, 
Telangana 500081

Contact Person : Padmaja