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Amazon Freshers Recruitment On 27th August 2016 | Apply Online.


Amazon Freshers Recruitment On 27th August 2016 | Apply Online. Openings For Freshers Amazon Hyderabad. Hyderabad Freshers Walkins 2016. Amazon Hiring Freshers In Hyderabad For The Position Of Associate. Openings For Freshers At Amazon.

Also Check: Amazon Latest Placement Papers & Interview Questions


Company NameAmazon
QualificationAny Graduate
Experience0 - 5 years
Job LocationHyderabad
Job RoleAssociate/Senior Associate -(NonTechnical)
SalaryBest In The Market
IndustryInternet / Ecommerce
Websitewww.123freshersjobs.com

Job Description


Current Roles : 



  • Seller Support
  • Customer Service Associate


Documents Required:



  • Resume
  • Passport size photograph 
  • One Original Govt ID proof


Additional Benefits:



  • Transport
  • Night Shift Allowance
  • Over Time Benefits
  • Sodexo meal vouchers
  • performance incentive (if applicable).


Eligibility Criteria :



  • Seller Support Associate Minimum qualification is Graduation.
  • Customer Service Associate Minimum qualification is 10+2.


Customer Service Associate: 



  • An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment. 


Knowledge & Skills Required:


Communication Skills: 


Excellent communication skills (written and verbal)
Ability to communicate correctly and clearly with all customers
Excellent documentation skills
Good comprehension skills ability to clearly understand and state the issues customers present
Ability to concentrate follow customers issues without distraction to resolution
Good composition skills ability to compose a grammatically correct, concise, and accurate written response
Work successfully in a team environment as well as independently

Seller Support Associate: 


Summary of Responsibilities:



  • Demonstrates effective, clear and professional written and oral communication.
  • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.


Related Freshers Jobs:


Amazon Walkin Details:


Walk-in Date : 27th August 2016

Interview Timings: 10AM to 3PM 

Venue:


Amazon Development Centre India Private Limited, 
Building No: 9, 
10th floor, 
Mind Space IT Raheja Park, 
Hitech City, 
Hyderabad 500081













 
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