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Cognizant Freshers job Openings On 24th August | Apply Online.


Cognizant Freshers job Openings On 24th August | Apply Online. Openings For Freshers At CTS Noida In August 2016. Cognizant Freshers Jobs 2017-2016. Freshers Walkins At CTS Noida In August.
Also Check: Cognizant Placement Papers & Interview Pattern 



Company NameCognizant
QualificationAny Graduate
Experience0 - 4 years
Job LocationNoida
Job RoleFresher
SalaryBest In The Market
IndustryIT-Software / Software Services
Websitewww.123freshersjobs.com

Company Profile:


Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 221,700 employees as of December 31, 2015, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com or follow us on Twitter: Cognizant.

Job Description


Desired Candidate profile:


  • Person needs to be Open to work in 24X7 Environment.
  • Resource should have excellent communication skills.
  • Should be willing to learn under pressure situations.
  • Team Player, high in confidence.

Responsibilities:


  • Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries
  • Receiving, logging and managing calls from internal staff via telephone and email
  • Maintaining an Asset Database and track changes
  • 1st line support - troubleshooting of IT related problems from in-house software to hardware, such as Blackberrys, Laptops, PCs and Printers
  • Troubleshoot basic network issues
  • Escalate unresolved calls to the infrastructure support team
  • Log all calls in the Service Desk Call Logging system
  • Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner
  • To maintain a high degree of customer service for all support queries and adhere to all service management principles
  • Provide basic in-house training in MS Office applications used within the Association (Word, Excel, Outlook, PowerPoint)
  • Provide stats for the weekly Service Desk report on call trends
  • Publishing support documentation to assist staff with requests for information & provide staff training if required
  • Basic Active Directory knowledge. Creating user accounts, reset passwords, create groups etc.
  • Blackberry account management and provision . IPhone apps, MDM etc * To arrange for external technical support where problems cannot be resolved in house

Qualifications:


  • An ITIL qualification is preferable but not essential
  • MCP certification would be desirable Requirements
  • Excellent communication skills and telephone manner.
  • Excellent organisational skills
  • 0-4 years previous IT Service Desk experience required
  • Incident Management experience - Managing incidents including business expectations and communication
  • Basic User & Security Group Active Directory administration
  • Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 2007
  • Experience with using and troubleshooting Outlook 2007 within a network environment (permissions, calendar sharing, and delegation)
  • Self-motivated achiever who gains satisfaction from providing excellent customer service

Documents Required:


  • Please carry the mail print out to the venue.
  • Please carry 3 months latest pay slip and Hike/Offer Letter (If Any)
  • One passport size photograph & updated resume.
  • ID Proof (Driving License / Passport/ Voter's ID Card/ Aadhaar Card / Pan Card or photocopy of the photo ID proof)


Cognizant Walkin Details:


Walkin Date: 24th August 2016

Interview Time: 2pm to 4pm

Venue: 


Capgemini(earlier IGATE), 
Plot No. 142, Block B, 
Noida Special Economic Zone (NSEZ), 
Landmark near Sector-82, Noida













 
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