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IBM Freshers Walkin Drive On 16th & 17th August 2016 | Apply Online.


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IBM Freshers Walkin Drive On 16th & 17th August 2016 | Apply Online. IBM Freshers Jobs 2016-2017. IBM Freshers Jobs in Gurgaon. Freshers Walkins in Gurgaon This Week 2016-2017. Freshers Walkins in IBM Gurgaon. IBM Gurgaon Jobs For Freshers 2016.Freshers Walkins in Gurgaon 2016.  

You Can Also See: IBM Latest Placement Papers

Company NameIBM
QualificationAny Graduate
Experience0 - 2 Years
Job LocationGurgaon, Noida
Job RoleAssociate/Senior Associate -(Technical)
SalaryBest In The Market
IndustryIT-Software / Software Services
Websitewww.123freshersjobs.com


Job Description


  • IBM India is hiring for Technical Support Associates with 0 - 24 months experience. If interested walk-in with an updated copy of your resume to IBM India.


Eligibility:


  • Bachelor's Degree/ Diploma ( 15 Years + education ) Any graduates, 
  • Good communication skills are requisite
  • Knowledge of Computer Hardware and Networking concepts
  • Willingness to work in night shifts


Roles & Responsibilities:


  • You will be involved in solving technical query & Trouble shooting.
  • Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.
  • Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.
  • You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
  • Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
  • Assist in End to End Problem, Change and Incident Management.


Related Freshers Jobs:



IBM Walkin Details:


Walkin Date: 16th & 17th Aug 2016

Interview Time: 11AM to 4PM

Venue:


UNITECH CYBER PARK,
SECTOR-39, 
TOWER-B,
11TH FLOOR, 
GURGAON, HR 122002

Contact Person : Rupali













 
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