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IBM Freshers Walkin Drive On 16th & 17th August 2016 | Apply Online.

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Company NameIBM
QualificationAny Graduate
Experience0 - 2 Years
Job LocationGurgaon, Noida
Job RoleAssociate/Senior Associate -(Technical)
SalaryBest In The Market
IndustryIT-Software / Software Services

Job Description

  • IBM India is hiring for Technical Support Associates with 0 - 24 months experience. If interested walk-in with an updated copy of your resume to IBM India.


  • Bachelor's Degree/ Diploma ( 15 Years + education ) Any graduates, 
  • Good communication skills are requisite
  • Knowledge of Computer Hardware and Networking concepts
  • Willingness to work in night shifts

Roles & Responsibilities:

  • You will be involved in solving technical query & Trouble shooting.
  • Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.
  • Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.
  • You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
  • Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
  • Assist in End to End Problem, Change and Incident Management.

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IBM Walkin Details:

Walkin Date: 16th & 17th Aug 2016

Interview Time: 11AM to 4PM


GURGAON, HR 122002

Contact Person : Rupali