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Citi Bank Recruitment 2016-2017 | Upcoming Bank Jobs 2017.


Citi Bank Recruitment 2016-2017 | Upcoming Bank Jobs 2017.All Banks Jobs For Freshers. Citibank Freshers Openings 2017. Citibank Freshers Recruitment 2017.


Company NameCitibank
QualificationAny Graduate
Experience0-3 years
Job LocationMumbai
Job RoleAssociate/Senior Associate
Salary2,50,000 - 4,00,000 P.A
IndustryBanking / Financial Services / Broking 
Websitewww.123freshersjobs.com




Job Description:

  • WALK IN FOR DYNAMIC, STREET SMART CANDIDATES WHO ARE KNOWLEDGEABLE AND ARTICULATE.
  • MUST POSSESS VERY GOOD COMMUNICATION SKILLS

Job Role:


  • Handle inbound calls for credit cards and render accurate customer service to Citibank customers.

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Objectives: 


  • Rendering services to Citibank customers and ensuring satisfactory resolution to all the queries of the customers are provided.

Ensure Customer service excellence by:


  • Displaying complete onus to the customers query/problems
  • Delivering service with requisite Courtesy and Accuracy
  • Nil Defects (100% adherence to product and process) 
  • Ensuring Nil Customer complaints
  • Ensuring excellent SLS scores
  • Escalating/highlighting customer problem incidences
  • Adherence to service and sales compliance
  • Cross Selling/upselling on set products (assets and liabilities products) 
  • Ensuring Process efficiency by achieving set targets of call quality

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Walkin Details:


Walkin Date: 28th Sep to 7th Oct 2016

Interview Timings: 10:30 AM to 12:30 PM

Venue: 


Citibank, B6, 7th Floor, 
Nirlon Knowledge Park, 
Nxt to Hub Mall, 
Goregoan East., Mumbai












 
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