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Citibank Recruitment 2016-2017 From 14th to 23 September | Bank Jobs 2017.


Citibank Recruitment 2016-2017 From 14th to 23 September | Bank Jobs 2017. Openings For Freshers At Citibank 2017. Fresher Job Openings In India 2017. Freshers Career Opportunities In India. Upcoming Vacancies In Banks. All Banks Jobs For Freshers. Citibank Freshers Openings 2017. Citibank Freshers Recruitment 2017.



Company NameCitibank
QualificationAny Graduate
Experience0-3 years
Job LocationMumbai
Job RoleAssociate/Senior Associate -(NonTechnical)
Salary2,50,000 - 4,00,000 P.A
IndustryBanking / Financial Services / Broking 
Websitewww.123freshersjobs.com






Job Description



  • WALK IN FOR DYNAMIC, STREET SMART CANDIDATES WHO ARE KNOWLEDGEABLE AND ARTICULATE.
  • MUST POSSESS VERY GOOD COMMUNICATION SKILLS

Job Role:


  • Handle inbound calls for credit cards and render accurate customer service to Citibank customers.

Objectives: 


  • Rendering services to Citibank customers and ensuring satisfactory resolution to all the queries of the customers are provided.

Core Responsibilities: 


Ensure Customer service excellence by:


  • Displaying complete onus to the customers query/problems
  • Delivering service with requisite Courtesy and Accuracy
  • Nil Defects (100% adherence to product and process) 
  • Ensuring Nil Customer complaints
  • Ensuring excellent SLS scores
  • Escalating/highlighting customer problem incidences
  • Adherence to service and sales compliance
  • Cross Selling/upselling on set products (assets and liabilities products) 
  • Ensuring Process efficiency by achieving set targets of call quality

Walkin Details:


Walkin Date: 14th to 23rd Sep 2016

Interview Timings: 10:30 AM to 12:30 PM

Venue: 


Citibank, B6, 7th Floor, 
Nirlon Knowledge Park, 
Nxt to Hub Mall, 
Goregoan East., Mumbai












 
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