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Dell Freshers Walk-in Recruitment From 27th to 30th September 2016.



Dell Freshers Walk-in Recruitment From 27th to 30th September 2016. Openings For Freshers At Dell Hyderabad. Dell Freshers Recruitment 2017-2016 At Hyderabad. Dell Openings For Freshers in Hyderabad.
Also Check: Dell Placement Papers

Company NameDell
QualificationAny Graduate
Experience0 - 5 Years
Job LocationHyderabad
Job RoleAssociate/Senior Associate -(NonTechnical)
SalaryINR 2,50,000 - 4,00,000 P.A.
IndustryBPO / Call Centre / ITES
Websitewww.123freshersjobs.com








Job Description:



  • Responds to customer technical problems/issues related to hardware, software and networking via e-mail/chat, online, social media and phone. Facilitates customer order fulfillment.
  • Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions. Provides direct product/service advice and guidance to customers.
  • Identifies, researches and provides input on unique or recurring customer problems.
  • Remains knowledgeable of Dells product line, current industry products and technologies.
  • Focuses on delivering a positive customer experience according to Dell standards.
  • Identify customer needs / requirements and recommend solutions
  • Reviews and distributes pertinent cross-functional information.
  • Escalates more complex customer technical issues to senior level support.
  • Fields inbound contacts (voice/email, etc.) for both internal and external customers.
  • Responsible for pre-sales and/or post-sales service to customers.


You Can Also Check More Freshers Walk-Ins Here




Candidate Requirements: 


  • Should be open to work in rotational / night shifts in a 24 by 7 environment.
  • Should have an excellent communication skills.
  • Both side transport facility available.

Educational Qualifications: 


  • Any Graduate with at least 6 months of calling experience or 12 months of Non-BPO/ Domestic Calling experience.
  • Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.

Documents Required:


  • Updated copy of resume, 
  • 1 photograph
  • Any photo id proof












 
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