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Dell Freshers Recruitment 2016-2017 On 23rd Sep | Freshers Walk-ins 2017.



Dell Freshers Recruitment 2016-2017 On 23rd Sep | Freshers Walk-ins 2017. Dell Freshers Walkin Drive From 9th to 17th August 2016. Openings For Freshers At Dell Hyderabad. Dell Freshers Recruitment 2017-2016 At Hyderabad. Dell Openings For Freshers in Hyderabad.
Also Check: Dell Placement Papers

Company NameDell
QualificationAny Graduate
ExperienceFresher
Job LocationHyderabad
Job RoleAssociate/Senior Associate -(Technical)
SalaryINR 3,25,000 - 3,50,000 P.A
IndustryBPO / Call Centre / ITES
Websitewww.123freshersjobs.com




Job Description


Requirement:


  • Responds to customer technical problems/issues related to hardware, software and networking via e-mail/chat, online, social media and phone. Facilitates customer order fulfillment.
  • Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions. Provides direct product/service advice and guidance to customers.
  • Identifies, researches and provides input on unique or recurring customer problems.
  • Remains knowledgeable of Dells product line, current industry products and technologies.
  • Focuses on delivering a positive customer experience according to Dell standards.
  • Identify customer needs / requirements and recommend solutions
  • Reviews and distributes pertinent cross-functional information.
  • Escalates more complex customer technical issues to senior level support.
  • Fields inbound contacts (voice/email, etc.) for both internal and external customers.
  • Responsible for pre-sales and/or post-sales service to customers.

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Candidate Requirements: 


  • Should be open to work in rotational / night shifts in a 24 by 7 environment.
  • Should have an excellent communication skills.
  • Both side transport facility available.

Educational Qualifications: 


  • Any Graduate with at least 6 months of calling experience or 12 months of Non-BPO/ Domestic Calling experience.
  • Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.

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How to Apply:


Interested candidates can walk In with an updated copy of resume, 1 photograph and any photo id proof at below mentioned address:

Related Freshers Jobs:


Dell Walk-in Details:


Walkin Date: 22nd to 23 Sep 2016

Interview Timings: 11:00 am to 2:00 pm

Interview Venue: 


Dell International Services
Hitech city 
Hyderabad

Contact person: Ilyas/Akhila












 
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