Dell Freshers Openings 2016-2017 In September | Freshers Openings 2017. Dell Freshers Walkin Drive From 9th to 17th August 2016. Openings For Freshers At Dell Hyderabad. Dell Freshers Recruitment 2017-2016 At Hyderabad. Dell Openings For Freshers in Hyderabad.
Also Check: Dell Placement Papers
|Job Role||Associate/Senior Associate -(Technical)|
|Salary||INR 3,25,000 - 3,50,000 P.A|
|Industry||BPO / Call Centre / ITES|
- Responsible for providing telephone and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
- Owns customer issues from beginning to resolution (handles in place).
- Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
- Remains knowledgeable of Dells product line, current industry products and technologies.
- Focuses on delivering a positive customer experience according to Dell standards.
- Monitors and tracks issues to ensure accurate resolution. , Erode
- Graduates (any stream) - Freshers or experienced
- Undergraduates and Post graduates- Minimum 12 months of international call center OR 24 months of domestic call center or any other work experience full time experience.
- Should be open to work in night shifts in a 24x7 environment.
- Should have excellent communication skills in English.
- candidates with about 2-4 years of experience Added advantage
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Dell Walk-in Details:
Walkin Date: Monday to Friday
Walkin Time: 1pm to 4 PM
Survey # 12/1, 12/2A ,
Varthur Hobli, Kormangla,
Inner Ring Road,
Karnataka - 560036,