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Dell Freshers Openings 2016-2017 In September | Freshers Openings 2017.

Dell Freshers Openings 2016-2017 In September | Freshers Openings 2017. Dell Freshers Walkin Drive From 9th to 17th August 2016. Openings For Freshers At Dell Hyderabad. Dell Freshers Recruitment 2017-2016 At Hyderabad. Dell Openings For Freshers in Hyderabad.
Also Check: Dell Placement Papers

Company NameDell
Job LocationBangalore
Job RoleAssociate/Senior Associate -(Technical)
SalaryINR 3,25,000 - 3,50,000 P.A
IndustryBPO / Call Centre / ITES

Job Description:

  • Responsible for providing telephone and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
  • Verifies warranty entitlement and determines appropriate action. 
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures. 
  • Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
  • Owns customer issues from beginning to resolution (handles in place). 
  • Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions. 
  • Remains knowledgeable of Dells product line, current industry products and technologies. 
  • Focuses on delivering a positive customer experience according to Dell standards. 
  • Monitors and tracks issues to ensure accurate resolution.  , Erode

Educational Qualification:

  • Graduates (any stream) - Freshers or experienced
  • Undergraduates and Post graduates- Minimum 12 months of international call center OR 24 months of domestic call center or any other work experience full time experience.

Desired Profile:

  • Should be open to work in night shifts in a 24x7 environment.
  • Should have excellent communication skills in English.
  • candidates with about 2-4 years of experience Added advantage

Dell Walk-in Details:

Walkin Date: Monday to Friday

Walkin Time: 1pm to 4 PM  

Interview Venue:

Divyashree Greens,
Survey # 12/1, 12/2A , 
Challaghata village, 
Varthur Hobli, Kormangla, 
Inner Ring Road,
Karnataka - 560036,