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Infosys Recruitment 2016-2017 For Freshers | Infosys Walk-ins 2017

Infosys Recruitment 2016-2017 For Freshers | Infosys Walk-ins 2017. Openings For Freshers At Bangalore Infosys. Infosys Hiring Freshers For The Position OF Associate. Infosys Freshers Walkins 2017. Infosys Freshers Jobs 2017.

You Can Also Check: Infosys Placement Papers

Company NameInfosys
QualificationAny Graduate (10+2+3 Years)
Experience0 - 2 years
Job LocationBangalore
Job RoleAssociate/Senior Associate -(NonTechnical)
SalaryBest In The Market
IndustryBPO / Call Centre / ITES

Job Description:

  • Infosys bpo Bangalore has the following requirement under Voice Process please find the below detailed job description and skills required for these positions. 
  • Interested candidates can walk-in to the venue mention below.

Required skills: 

  • Communication and Customer Service Skills
  • Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
  • Display Ownership and accountability 
  • Quickly build trust and confidence with customer
  • Own and resolve customer issues efficiently, effectively and empathetically
  • Excellent comprehension and articulation skills
  • Excellent communication skills verbal and written
  • Demonstrate positive attitude
  • Willingness to learn and open to feedback
  • Helpful
  • Patience and perseverance 
  • Analytical and Problem solving skills
  • Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues, to resolve customer issues
  • Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
  • Able to identify sales opportunities and upselling

Time Management Skills:

  • Being proactive and show the utmost respect for customers time
  • Good time management, ensuring all contacts with customers add value
  • Ability to Multitask

Computer skills:

  • Good PC and data entry skills

Job duties and responsibilities: 

  • Effectively answer incoming calls and resolves the query as per deliverables outlined
  • Ensure appropriate documentation of the interaction on the customers account in the prescribed format
  • Execute transactions as per prescribed guidelines and timelines 
  • Ensure that performance parameters are met to meet SLA targets
  • Ensure customer confidentiality and data protection at all times

Important Notes:

  • Please mention 'DS-Anup" on top of your cv before submit your candidature.
  • Please carry print out of this and attach with your updated CV without this letter you will not be allowed to attend the interview.

Documents needed for spot offer:

  • Copy of 10th, 12th, Graduation/Diploma with marks card.
  • 2 passport size photograph.
  • Any valid photo id (DL, Passport, Pan Card, Voters ID issued by Govt.)
  • If you have already attended kindly refer your friends and give them an opportunity to become part
  • Of Infosys-BPO and ask them to mention HRO in Source column of application form as its
  • Mandatory (Also Carry print out of this and attach with your updated CV).

Related Freshers Jobs:

Infosys Walkin Details:

Walkin Date: 17 Sep 2016(Saturday) 

Interview Time: 10pm to 3pm

Interview Venue:

Infosys BPO Ltd.
Infosys Towers
No. 27, Bannerghatta Road,
J. P. Nagar, 3rd Phase,
Bangalore - 560 076

Contact Person: Monica