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American Express Recruitment 2017 Freshers Openings.


American Express Recruitment 2017 Freshers Openings. American Express Freshers Hiring Freshers and Experienced For Various Positions. American Express Is One Of The TOP MNC In India. If You want get into American Express, It is not going to be easy but it is possible. You need to practice its Interview Questions and Placement Papers you can certainly can crack the placement process. Freshers Jobs At American Express Hyderabad , If you are a graduate you can apply for this position.



If you are a fresher and looking for good opportunities in IT or Government sector, You are at the right place. We post all kinds of freshers jobs which are like IT and Govt jobs. We also provide Latest Placement Papers and Interview questions for all IT companies and previous papers for Govt jobs. 
American Express Freshers Recruitment 2016-2017 At Gurgaon. Freshers Job Openings In June 2016-2017. Freshers Walkins At Guragaon. Openings For Freshers At Gurgaon. Freshers Jobs 2016,2017. Freshers Job Openings 2016-2017. 

Also Check: American Express Latest Placement Papers


Company NameAmerican Express
QualificationAny Graduate
Experience0 - 5 years
Job LocationGurgaon
Job RoleAssociate/Senior Associate -(NonTechnical)
SalaryBest In The Market
IndustryBPO / Call Centre / ITES
Websitewww.123freshersjobs.com





Job responsibilities:

  • Deliver extraordinary customer care by responding to questions concerning customer accounts for different American Express Products spanning across Consumer segment & Corporate segment  in a fast paced, structured customer care environment.
  • Process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling
  • Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service at all times
  • Grow and nurture customer relationships on every interaction that results in measurable Customer value
  • Document necessary account information and offer custom solutions that benefit the customer.
  • Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
  • Balance customer interests with the interests of American Express
  • Deliver Employees, Customers and Shareholder metrics as per goals
  • Resolve all customer queries and follow established problem ticket recording procedures as appropriate.
  • Gather relevant information from customers as required and update it accurately to facilitate the decisioning process

Experience Required:  
  • Prior customer service experience with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.
Skills Required:
  • Ability to work in a fast paced metric driven environment with proficient multitasking and navigation in a windows environment.
  • Strong written and verbal communication.
  • Analytical mind & attention to detail.
  • Knowledge of Amex card product would be preferred.
  • Demonstrated consultative experience, ability to influence, resourceful.
  • Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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