HDFC Bank Recruitment Drive For Freshers On 22nd July 2017 | Bank Jobs. HDFC Bank Hiring Freshers For The Position Of Virtual RM vacancies. Openings For Graduate or MBA Freshers In Mumbai HDFC Bank. Candidate Must be a graduate and he should have done the graduation from any recognized university. Correspondence graduates will not be entertained. All the aspirants needs to have good communication skills along with good leadership skills.
Aspirants needs to be Mumbai residents or who are willing to relocate to Mumbai can only eligible to attend the drive. BE,B.Tech,BCA,B.Sc,B.Com,BA Freshers Or MBA Freshers are eligible to attend the drive. Aspirants can attend the drive directly on the below mentioned address with all the required documents along with you. Practice HDFC Sample placement papers before attending the interview to get succeed in HDFC Recruitment Process 2017 successfully.
|Experience||0 - 1 years|
|Job Role||Sales Executive/Officer|
|Salary||Best In The Market|
Job Description for VRM :
Unique Contacts to the Portfolio Customers - VRM needs to contact unique set of around 30-35 customers of their portfolio each day and do relationship building In the process of the conversation VRM to address queries/complains & provide 100% resolutions too. All these interactions are to be captured in CRM
and any service/sales outcomes during the call is supposed to be followed up
Triggers - VRMs also get alerts for the mentioned portfolio customers for Birthdays/Any particular Events related triggers/Any particular campaigns and they are suppose to contact the customers and during the conversation they are suppose to enquire about the desired information
Promotion of Digital Banking Platforms - VRMs while having conversations with the customers are suppose to educate/encourage customers to use the various Digital mediums/platforms that are available for the banking transactions/needs.
Follow ups of Customer Requests/Complains/Sales Lead - VRMs to also maintain details of customer requests/complains/leads and follow up on the same on in coordination with their respectiveTeam Managers/Sales Manager/Complain Manager for customer satisfaction and offer fulfilment
Mail Management - Since portfolio customers may write back to the VRMs official email ids in regards to their requirement/complains hence VRMs are also suppose to devote time hourly/bi-hourly on mail management too. Important process change/product launch/objectives of the Channel & Bank overall also comes in regularly on email hence mail management is a very important activity for the VRMs throughout the day
MIS Reporting - Daily MIS is maintained by each VRMs on the activity that they have done throughout the day & report the same in regular intervals
Training Sessions - Daily huddles with the Training & Quality Team on the process change/product launches/system knowledge/Quality feedbacks are also
conducted and VRMs are supposed to be a part of the same for their betterment.
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Desired Candidate Profile:
- Must have flair for Sales.
- Good communication skills is a must
- Experience in Customer profiling, Cross Selling, HNI Customers, outbound sales will be an added advantage
- Candidate must be a full time graduate from a recognized university in any stream.
- Part time / correspondence courses will not be considered
How To Apply:
HDDC Bank Walk-in Details:
Walk-in Date: 22nd July 2017
Interview Timing: 10am Onwards
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HDFCBANK, 9th Floor
Alpha, Lodha I think,
Landmark - close to Kanjurmarg east railway station.