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Oracle Off Campus Drive For Freshers In July 2017|BE,B.Tech,BCA,B.Sc,B.Com.


Oracle Off Campus Drive 2017



Oracle Off Campus Drive For Freshers In July 2017|BE,B.Tech,BCA,B.Sc,B.Com. Oracle hiring freshers and experienced for BPO/IT Helpdesk/Technical Support Engineers positions for Bangalore location. Oracle Job Openings For Freshers In Bangalore Location. Oracle Inviting applications in online for the position of Applications Engineer in Bangalore location. If you are a BE,B.Tech,BCA,B.Sc,MCA freshers and job description & Desired profile matches with your skill set then only apply for this position. 

Aspirants must have good communication skills, interpersonal skills, Problem solving skills along with customer management skills. This jobs is a Bangalore/Bengalure based job and the initial job location will be Bangalore so candidates who are residing in Bangalore or willing to relocate to Bangalore only apply for this position. Pracice Oracle Latest Placement Papers Before Attending the interview to clear Oracle off campus Drive 2017 - 2018. Also don't forget to take all the necessary documents while attending the interview.


Company Name
Oracle
Qualification
BE,B.Tech,BCA,B.Sc,MCA
Experience
Freshers/Exp
Job Location
Bangalore
Job Role
Accounting Support
Salary
Best In The Marcket
Industry
IT-Software
Website
www.123freshersjobs.com



Job Description:


  • Oracle is looking to hire Contractor with 0.6 months to 1 year experience in BPO/IT Helpdesk/Technical Support Engineers for Bangalore location. If you are interested to take up a contract to hire job with one of the leading MNC's for a night shift job please apply here .


Role Description:


  • GSCO Sales Support Business Analyst
  • The GSCO (Global Sales and Consulting Operations) central team is responsible for providing training, business, contract support and communications on the Sales Systems and Tools used by Sales and Consulting globally.
  • The focus of this role will be to support GSCO incident team via Oracle's Service Cloud product.
  • The GSCO Business Analyst will report to the GSCO Team Lead and will be responsible for providing high quality, responsive support to Oracle's GSCO Support team.
  • Successful candidates will have 12 months of overall experience working in an level 1 service desk team.
  • Professional-level English written and verbal skills along with good comprehension skills and a commitment to high quality customer service are essential also.
Don't Miss The Below Opportunity:


Citi Bank Off Campus Drive 2017-2018.

RESPONSIBILITIES:


  • Provide routing support to Tier 1 and Tier 2 Incident teams
  • Follow predefined (as trained) support procedures and policies
  • Master the use of our support channels, processes & tools
  • Effectively and judiciously escalate issues with clear communication
  • Ability and willingness to quickly complete large volumes of work with high quality
  • Work and communicate with cross-functional teams (engineering, sales, product specialists, etc) using various channels of internal
  • Escalate support requests to management and ensure they receive the appropriate attention
  • Ensure Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met
  • Work across other lines of businesses and third parties e.g. business practices, legal
  • Undertake admin responsibilities as required
  • Undertake other projects as required


Skills:


  • Graduate in any discipline
  • Must have experience working in a service desk environment
  • Should have strong knowledge in MS Office products
  • Excellent written communication skills in English for email and chat support channels
  • Strong analytical, problem solving and troubleshooting skills
  • Attention to detail with the ability to complete a large volume of work quickly and independently
  • Ability to work collaboratively in a diverse team environment.
  • Proactive approach (ability to identify top support areas, innovate and suggest process improvements)
  • Open to work in 24*7 environment including holidays
  • Enthusiasm for customer service
  • Good keyboarding skills
  • Team player with very good interpersonal skills and forward-looking attitude
  • Open to ideas/feedback
  • Ability to deal with challenging support requests in a timely manner
  • Ability and desire to provide excellent customer-service to internal customers
  • Ability to work independently and in a dynamic environment
  • Proactive, team player


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