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Genpact Freshers Walk-ins From 9th to 12th August 2017.

Genpact Freshers Walk-ins From 9th to 12th August 2017. Genpact Mega Walk-in Drive For Freshers At Delhi,Noida For The Position of Analyst. This is great Opportunity For BA,B.Com,BBA,MBA(Finance),M.Com Freshers To Work With One Of The India's Leading Organization. Aspirants need to have Excellent Presentation Skills and Good Communication Skills and do need to have go - getter attitude.

This is a Non- Technical job so candidates with technical profile/Background are not eligible to attend the drive. The candidates who are living in Delhi and Noida are preferred for this position. As this is a Support job the candidates should be flexible for the rotational shifts and initial work location will be SARITA VIHAR. As day by day competition for the jobs are increasing be on you toes and start preparing for the Genpact Interview Process by using Genpact Previous Placement Papers and Interview Questions which are provided in this site.

Company NameGenpact
QualificationAny Graduate
Job LocationHyderabad
Job RoleTechnical Support 
IndustryBPO / Call Centre / ITES

Job Description:

  • Genpact Urgent Opening For Leading Search Engine (Tech Support) & Quality Analyst (Non-Voice). 

Eligibility Criteria: 

  • Minimum 3 to 36 months of BPO experience
  • Openness to work flexible hours as required, including night shifts and holidays.
  • Excellent customer service skills, as previously demonstrated
  • Excellent verbal, written, and interpersonal communication skills in English
  • Ability to troubleshoot and resolve technical problems individually or in a team environment
  • Technically savvy
  • Ability to type 30 words per minute
  • Education qualifiication:, B.e, BCA, B.Com, BBA, B.A., BHM or any graduate

Don't Miss The Below Opportunities:

Job Role: 

  • Provide customer and technical support to customers through inbound phone, chat and email requests.
  • Independently identify, troubleshoot, document, categorize and replicate customer problems and then escalate complex problems according to defined escalation procedures
  • Process warranty and replacement requests for online products.
  • Retain ownership of all cases throughout the resolution process
  • Communicate bug fixes and new product enhancements to customers
  • Report enhancement requests received from customer regarding hardware, application, or documentation
  • Shift Window: 6pm - 7 am (Any 9 Hours in between)
  • Salary Package: 1.8 LPA - 3.6 LPA

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