HDFC Bank Recruitment For Freshers On 31st October 2017. HDFC Bank Hiring Freshers For The Position Of Customer care executive. Openings For Graduate or MBA Freshers In Mumbai HDFC Bank. Candidate Must be a graduate and he should have done the graduation from any recognized university. Correspondence graduates will not be entertained. All the aspirants needs to have good communication skills along with good leadership skills.
Aspirants needs to be Mumbai residents or who are willing to relocate to Mumbai can only eligible to attend the drive. BE,B.Tech,BCA,B.Sc,B.Com,BA Freshers Or MBA Freshers are eligible to attend the drive. Aspirants can attend the drive directly on the below mentioned address with all the required documents along with you. Practice HDFC Sample placement papers before attending the interview to get succeed in HDFC Recruitment Process 2017 successfully.
|Job Role||Customer care executive|
|Salary||Best In The Market|
- To source new CASA accounts from the branch catchment by taking references from the existing customers as well as the leads received from the branch and generated by self.
- Adhere to the guidelines laid down as per Quality Sourcing Norms without ANY deviation
- Profile every customer & understand the purpose of account opening during profiling of the customer.
- Family Accounts & Key Segments:
- Deepen the relationship with the acquired account / customer for Family Accounts - Kids, Senior Citizen, Women, Family Accounts.
- Acquire and Enhance Existing Relationship by sourcing Family accounts and cross selling other products of the bank on identified existing base shared from the branch.
- Focus on key segments like Doctors, Teachers, Chartered Accountants, TASC, SA4CA etc.
Adherence to Quality Norms:
- To ensure compliance with KYC & AML Norms for every A/c.
- Strict adherence to KYC Documentation Norms.
- Profile the customer as per Sourcing Norms - No Cash IP, No Nil IP.
- To ensure that all customers are acquired Mandatorily with PAN & Aadhaar Card.
- To ensure that all documentation / account opening formalities are completed in his/her presence.
- Customer income, residence stability, occupation to be as per prescribed norms.
- Understand the purpose of the account opening & usage.
- Ask for Account Statement of the existing account with other bank to evaluate present banking behavior.
- Propose relevant SB product as per profile - SB Max, Regular, Women, Sr Citizen, Kids.
- Explain the Product Features (AMB), service charges related to the account.
- To ensure that all the accounts sourced are meeting quality parameters like 100% Activation, Zero Depletion, 100% meeting AMB.
- Adherence to SB Quality Sourcing norms using the checklist & scorecard.
Don't Miss The Below Opportunities:
Cross Sell and Digital Migration:
- Penetration of FD to existing and new customers. Generating leads for other products and passing the same to the branch for follow ups.
- Bundling of FD / RD. Prospecting for Retail Assets - PL, AL, TWL & Credit Cards using OneView Eligibility Indicator and generating lead for same.
- To guide, provide demos and activate the customer on digital banking platforms like Net Banking, Mobile Banking, PayZapp, Chillr, MobileBanking Lite App, Bill Payment Registration - Standing Instructions on Debit Card for Bill Payment.
- Ensure that the acquired customers maintain required product AMB and do transaction in the account every month up to M12.
- Possess complete knowledge of the banks account opening documentation / process & know your customer guidelines.
- Should possess thorough knowledge & understanding about features / benefits of the banks products & services
- Keep track of competition practices, new opportunities and products in the market and share regular feedback with Supervisor/Seniors.
- Possess communication skills, consistently maintain attire as per bank's grooming standards and have understanding of Code of conduct / Ethics
Documents need to be carried:
2 Recent Photo
Educational Certificates- 10th, 12th, Degree.
Bank Account Details with IFSC
Experience Letter - If any
HDFC Walk-in Details:
Walk-in Date: 31st Oct 17.
Interview Time: 10 am Onward's
Related Freshers Jobs:
HDFC BANK LTD.,
NEAR ANAND ASHRAM
CONTACT PERSON : Mr.Sudhir