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Amazon Freshers Walk-ins on 9th and 10th November 2017.





Amazon Freshers Walk-ins on 9th and 10th November 2017. Amazon Recruitment Drive For Intermediate and Graduated Freshers For The Position Of Associate. This is a Work From Home Position for the candidates who are located in Coimbatore. Aspirants who are willing to participate in this drive needs to have good communication skills as well as good typing skills. The benefits which amazon will provide is Night shift Allowance , Over Time Allowance , and Sudexo Coupons. 

Amazon Recruitment Process Normally Consists of 3 round which are Written Test, Face to Face Interview, and HR Interview. If you want to ace this recruitment drive start preparing for the written test by using the Amazon Previous Placement Papers which are provided in this site.




Company NameAmazon
QualificationAny Graduate
ExperienceFreshers/Exp
Job LocationBangalore
Job RoleAssociate/Sr.Associate
SalaryBest In The Market
IndustryIT/Software
Websitewww.123freshersjobs.com


Job Description:


  • The Seller Support Associate acts as the primary interface between Amazon and our 3rd party sellers, providing phone and/or email support governed by internal service level agreements. 
  • The Seller Support Associate will be responsible for providing timely and accurate operational support to 3rd party Sellers on the Amazon platform. 
  • The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. 
  • A Seller Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment.



Summary of Responsibilities:


  • Demonstrates effective, clear and professional written and oral communication.
  • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.
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Education, Experience and Skills:


  • Education: 3rd level qualification Graduation
  • Language: English & Hindi proficiency 
  • 6 + months experience within a customer service /contact centre environment would be an advantage
  • Demonstrated desire to expand skills into new areas. 
  • Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
  • Business acumen in areas of e-commerce and retail is advantageous 
  • Process improvement awareness and experience
  • Enthusiasm and strong self-motivation. 
  • Strong prioritization and time management skills, with a high degree of flexibility.
  • Ability to embrace constant change with flexibility and good grace. 
  • Demonstrate appropriate sense of urgency and adaptability in response to changing business needs 
  • Demonstrates effective communication, composure, and professional attitude 
  • Exemplary performance record, particularly with regard to quality & productivity 



Benefits:


  • Salary: INR 2,00,000 - 3,50,000 P.A. 
  • Transport Facility, 
  • Meal Vouchers, 
  • Night Shift Allowance, 
  • Overtime Allowance


Interview Process:


  • Preliminary Screening Round
  • Versant Round (Voice & Accent Test)
  • Operations Round 1
  • Operations round 2


Amazon Walk-in Details:

Walk-in Date: 9th and 10th Nov 2017

Interview Time: 9:30am-12:00pm STRICTLY

Related Freshers Jobs:




Interview Venue: 

Ground Floor, Amazon Recruitment Centre,
Bagmane Constellation Business Park,
Opp. Soul Space Arena Mall,
K.R.Puram - Marathalli Ring Road, 
Mahadevapura, Bangalore 560 048









 
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