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Groupon Freshers Walk-in Drive From 27th Nov to 1st Dec 2017.


Groupon Freshers Walk-ins



Groupon Freshers Walk-in Drive From 27th Nov to 1st Dec 2017. Openings For Freshers  At Groupon Mumbai. This is a opening for Graduated Freshers From Bangalore. Groupon Recently Released Notification to hire freshers to fill the vacant positions in Groupon Bangalore.

Intersted and Eligible Graduates can Avail this Offer by By attending for the drive  on Below Mentioned Dates. Don't forget to bring all the necessary documents while attending the interview. And also don't forget to Practice Groupon Previous Placement Papers before attending the interview to ace Groupon Recruitment Process 2017 - 2018.



Company Name
Groupon
Qualification
Any Graduate
Experience
Freshers
Job Location
Bangalore
Job Role
Voice Oricess
Salary
Best In The Marcket
Industry
Internet/E-Commerce
website
www.123freshersjobs.com

Groupon Recruitment Process:


1. Face 2 Face Interview
2. HR Interview


Job Description:

  • The Customer Service Team plays a vital role in directly impacting the reputation of Groupon by providing one-to-one support to our subscribers via email and chat to address any questions or concerns with their Groupon experience. Individuals who thrive in our CS team are web savvy and have high degrees of empathy, patience and resourcefulness.
  • We're looking for brilliant, full time English speaking/reading/writing customer service professionals to join our brand new office in Bangalore. If you're quick on your feet, and have exceptional people skills, then we want you on the team. This team will be on the front lines working with our users every day. This role will be supporting Groupon International Operations.


Responsibilities:


  • Respond to email and chat from our current and future subscribers, ranging from simple usage questions to unique circumstances that come up with a specific offer
  • Be a first point of contact to handle and resolve customer complaints.
  • Resolve customer issues in a timely and consistent manner
  • Manage time and productivity to meet daily individual and team ticket targets
  • Stay current with knowledge of internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features
  • Identify and escalate issues appropriately.
  • Compose thoughtful and accurate messages or customize prepared responses to customer emails and chat
  • Research information and troubleshoot problems using available resources.


Don't Miss The Below Opportunities:




Skills and Qualification:


  • Previous professional experience in a customer service capacity, preferably in a high volume, transactional environment Strong written and verbal communication skills
  • Skilled and eloquent in writing.
  • Strong communication and interpersonal skills.
  • Ability to work under pressure and adapt quickly to adverse situations.
  • Experience in e-commerce or back office environment will be an added advantage
  • Comfort in a computer based role for up to 8 hours a day
  • Ability to work in any shift based on business needs.
  • Minimum Experience: Fresher - 2013, 2014, 2015, 2016,2017 / 0 - 4 Years experience


Desired Candidate Profile:


  • E-Commerce Product Organization Hiring for CSR / Sr.CSR


Groupon Walk-in Details:

Walk-In Drive: 27th Nov To  1st Dec 2017

Walk-In Timing: 9:00 AM to 11:30 AM (Kindly walk-in only between scheduled time)

Related Freshers Jobs:


Titan Recruitment Drive For Freshers In November 2017 
Interview Venue:

Gopalan Global Axis (IT SEZ) - 2nd Floor,
G-Block, Road 9, KIADB Export Promotion Area ,
Whitefield, Opp Satya Sai Hospital,
Bengaluru 560066










 
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