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Dell Freshers Recruitment Drive For Freshers In February 2018.




Dell Freshers Recruitment Drive For Freshers In February 2018. Walkins For Freshers At Dell Hyderabad For The Position Of Associate. Candidates with minimum graduation are eligible to attend the drive , Under graduates with minimum of 12 months of International Voice experience or 24 months domestic voice experience are eligible to participate in the drive.

As this is a support process, aspirants should be willing to work in rotational 24/7 shift environment transportation will be provided by Dell. All the aspirants needs to have good communication and excellent problem solving skills. The recruitment process will be Group Discussion, written test, face to face interview. Practice Dell Previous Placement Papers To clear Dell Written Test successfully.




Company NameDell
QualificationAny Graduate
ExperienceFreshers
Job LocationHyderabad
Job RoleAssociate
SalaryBest In The Market
IndustryIT/Software
Websitewww.123freshersjobs.com

Dell Recruitment Process:

1. Online Written Test
2. Face 2 Face Interview(Technical)

3. HR Interview




About Dell:

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We believe in working together to build a brighter future, celebrating the entrepreneurial spirit that lives inside us all, and marrying innovation with action. Dell is proud to offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Job Overview:


  • Responds to customer service inquiries regarding company products, features and/or services. 
  • Maintains ownership of customer issues directing customer to the appropriate agent when required. 
  • Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s). 


  • Works with various departments to meet maintenance services sales goals through constant process alignment. 
  • Works with customers and/or distributors to understand and document customer issues. 
  • May be involved in pre or post-sales or both.




Job Responsibilities:


  • Maintains ownership of customer issues until problem resolution 
  • May be responsible for pre-sales and post-sales service to customers 
  • Identifies and dispatches available resources based on needed expertise, customer dynamics and employee skill set to provide on-site customer support.  
  • Acts as a liaison between the customer and manufacturing, sales, technical support and financial services 
  • Works under limited supervision with little direction from management and adheres to administrative policies and escalation procedures



Don't Miss The Below Opportunities:







Candidate Requirement:  



  • Good telephone etiquette skills.
  • Knowledge of products, customer, service, policies and procedures 
  • Good computer skills
  • Working effectively with other teams and departments 
  • Problem solving skills 
  • Organizational skills, Time management skills & Communication skills


Educational Qualification: 


  • Any Graduate/Post Graduate may apply.  
  • 0+2 must have 1 year of international calling experience/2 years of domestic experience


Preferences: 


  • 0-5 years of experience 
  • Relevant experience from Customer Service is an added advantage


Related Freshers Jobs:


Cognizant Freshers Walk-in Drive On 31st Jan 2018 .

How To Apply:


Apply Here









 
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