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Mphasis Freshers Walkin Drive From 29th Jan to 2nd Feb 2018.





Mphasis Freshers Walkin Drive From 29th Jan to 2nd Feb 2018.  Mphasis Inviting applications from BE,B.Tech,MCA Freshers For The position Of Technical Support Associate. This is Chennai based job openings so people who are willing to relocate to Chennai only apply for this drive. Aspirants needs to have 55% through out the academics and need to have good communication and English skills. Candidates needs to ready to working rotational shifts.



The candidates who will get selected in the drive needs to sign work agreement at the time of joining for 24 months. The most important point aspirants should notice is Candidate should be trained on .Net with any of the training institute. The placement process is Written Test, Technical Interview, HR round. To clear Written Test and Technical Interview Prepare Using Mphasis Previous Placement Papers and Interview Questions which are provided in this site. Apply for this position by using the link provided below.




Company Name
Mphasis
Qualification
Any Graduate
Experience
Freshers/Exp
Job Location
Pune
Job Role
International Voice Process
Salary
Not Disclosed
Industry
IT/BPO

Job Description:

  • Mphasis hiring for Technical Voice Support, looking for immediate joiners- Walkin Interview between 29-Jan-18 & 2-Feb-18


Qualification:

  • HSC- Freshers/ Experience
  • Graduate- Freshers/ Experience
  • Diploma (10+3 Years Polytechnic Diploma/ 10+2+3 Years Polytechnic Diploma)- Freshers/ Experience
  • Primary skill: Excellent command on English (Verbal and Written)
  • Experience: 0-3 Years

Job Responsibilities:

  • Respond to customer queries via inbound calls, emails, chat and web tickets within defined SLAs.
  • Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines.
  • Update users about request status and close request when users are satisfied with solutions
  • Troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledge base.
  • Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups
Don't Miss The Below Opportunities:



Shifts Timings:

  • 5 days working 24* 7 shifts(including night shifts)
  • Any 2 Rotational offs
  • 9 Hours Login ( including 1 Hour Break )
Other Benefits:

  • Pick up and Drop
  • Global Standards work environment
  • Proper Desk job
  • Performance linked incentives


Mphasis Walk-in Details:

Walk-in Date: 29th Jan to 2nd Feb 2018

Interview Time: 11:00 AM to 2:00 PM

Related Freshers Jobs:



Interview Venue:

Mphasis, EON free zone,
Cluster C, Ground Floor, Wing 2,
Kharadi, Pune 411014

Contact person: Suruchi/Nitin/Imran









 
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