Subscribe Jobs Via E-Mail

 

Amazon Freshers Recruitment In February 2018 | Apply Online.




Amazon Freshers Recruitment In February 2018 | Apply Online. Amazon Recruitment Drive For Intermediate and Graduated Freshers For The Position Of Customer Support Associate. This is a Work From Home Position for the candidates who are located in Chennai. Aspirants who are willing to participate in this drive needs to have good communication skills as well as good typing skills. The benefits which amazon will provide is Night shift Allowance , Over Time Allowance , and Sudexo Coupons. 

Amazon Recruitment Process Normally Consists of 3 round which are Written Test, Face to Face Interview, and HR Interview. If you want to ace this recruitment drive start preparing for the written test by using the Amazon Previous Placement Papers which are provided in this site.




Company NameAmazon
Qualification10+2, BE,B.Tech,BCA,
B.Sc,B.Com, Any Graduate
ExperienceFreshers/Exp
Job LocationHyderabad
Job RoleDevice Engineer
SalaryBest In The Market
IndustryIT/Software
Websitewww.123freshersjobs.com

Job Description:

We are hiring for International Voice process, we invite freshers & experienced candidates both. Mininum qualification required is Intermediate. 
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.



Knowledge & Skills Required:

Communication Skills:

  • Excellent communication skills (written and verbal)
  • Ability to communicate correctly and clearly with all customers
  • Excellent documentation skills
  • Good comprehension skills ability to clearly understand and state the issues customers present
  • Ability to concentrate follow customers issues without distraction to resolution
  • Good composition skills ability to compose a grammatically correct, concise, and accurate written response
  • Work successfully in a team environment as well as independently

Computer Knowledge/Skills:

  • Ability to use a desktop computer system
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
  • Excellent typing skills
  • Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
  • Demonstrates an ability to successfully navigate websites
  • Demonstrates a proficient knowledge of email applications
  • Demonstrates an ability to learn in various media 
  • Ability to successfully adapt to changes in the work environment



Customer Focus: 

  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrates interpersonal skills with a diverse customer base
  • Demonstrates conflict resolution, negotiation, and de-escalation skills
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary
  • Ability to determine customer needs and provide appropriate solutions 
  • Maintain regular and reliable attendance, including the daily schedule as assigned
  • Flexible with the working schedule; may be expected to work weekends, holidays and events
  • Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Problem Solving Skills:

  • Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
  • Ability to approach problems logically and rationally
  • Action oriented and self-disciplined
  • Organized and detail-oriented
  • Ability to quickly and effectively prioritize work time in various departments to meet business need
  • Ability to maintain composure in highly escalated situations
  • Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service

Don't Miss The Below Opportunities:




Qualifications required:

  • Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

Documents Required At The Time Of Interview:

  • Resume, 
  • Passport size photograph
  • One Original Govt ID proof. 


Compensation details:

  • Salary: 2.62L PA to  3.12L PA
  • Additional benefits : Transportation facility, Sodexo, Performance linked Incentives, Night Shift allowance, Over time


Related Freshers Jobs:


How To Apply:










 
Top